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Autumn Equinox Path Crashes Game

Autumn Equinox Path Crashes Game

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Sep 22, 2023, 15:1909/22/23
07/20/22
1

Autumn Equinox Path Crashes Game

Device: Samsung Galaxy Tab A (2016)

Model Number: SM-T580

OS:  Android 8.1.0

Step 1: From the Bastion screen, click/tap on the "Events" icon

Step 2: From the Events list, click/tap on the "Autmn Equinox Path"

Step 3: The Autumn Equinox Path begins loading, but does not complete.  The game crashes to the device home screen and returns a system message "RAID has stopped"


As noted above, the game crashes to device home screen on attempting to load the Autumn Equinox Path event screen.  This has been attempted multiple times and repeats consistently, every time.  It is unknown whether this crash occurs with other Events (there are currently no other live events with which to compare), but it was tested with Tournaments and did not repeat.

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dthorne04Moderator
Sep 22, 2023, 21:2309/22/23
12/30/20
5042

Hi,

The support team has been made aware of this issue but for the meantime can you try to force close all instances of Raid (and Plarium Play proccesses if PC) and see if that rectifies it?  

Sep 23, 2023, 07:3909/23/23
09/19/21
1

i have the same problem and play on Window Desktop. My Partner as well.  Both Systems crashing but not on mobile (Samsung and Xiaomi mobil)