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Missing xp bonus in the letter box

Missing xp bonus in the letter box

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Jul 8, 2019, 12:2407/08/19
02/24/19
3

Missing xp bonus in the letter box

Hello, 

After your maintenance of 7/8, all my xp bonus disappeared from my letter box. There not add to my xp bonus days, nothing at all. This xp bonus come from multiple pack, so i spend money for this please can you fix this problem.

Don't waste your time to give me an automatical answer, fix and retrieve my xp bonus.

ID : um665102 | 655280 

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1k
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4
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Jul 11, 2019, 12:4307/11/19
02/24/19
3
tenchuu said:

Hello, 

After your maintenance of 7/8, all my xp bonus disappeared from my letter box. There not add to my xp bonus days, nothing at all. This xp bonus come from multiple pack, so i spend money for this please can you fix this problem.

Don't waste your time to give me an automatical answer, fix and retrieve my xp bonus.

ID : um665102 | 655280 


Jul 11, 2019, 12:4407/11/19
02/24/19
3
tenchuu said:

3 days since my xp bonus from pack disappeared. Still nothing from plarium ?! 
Jul 13, 2019, 09:3407/13/19
02/24/19
3

En absence de réponse de votre part, un dépot de plainte sera deposé a votre encore pour fraude, car, si cela n'est pas gérée comme un bug, c'est qu'il s'agit d'une situation volontaire de votre part.

Donc, vous vendez des objets en jeu que vous reprennez sans aucune explications ni aucun remboursement, ce qui constitue au minimum une fraude, et au pire du vol pure et simple.
Jul 13, 2019, 19:1207/13/19
Jul 15, 2019, 02:07(edited)
05/13/19
1
After reading your post I realized that I am not the only one facing this issue. I hope they address this soon as we did pay for our exp bonus items etc.