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Game freeze often after update

Game freeze often after update

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May 7, 2019, 16:1105/07/19
04/13/19
27

Game freeze often after update

I had to force close the game several times today. The game freeze often on loading screen. Wasted me hundreds of energy. Not to mention clan boss key. Please fix this ASAP.

Anybody else has this problem?


I’m running the game on this year iPad Pro with one of the world most stable wifi.


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3k
Comments
14
Comments
May 7, 2019, 18:3005/07/19
04/01/19
6
Yes, I am having issues too. I have two different devices and both had issues signing onto the game after the update. My girlfriend is also having issues signing in. We are both in two different cities since I am at my university waiting to go home. I am able to sign on, but it is slow and laggy. Hopefully they will fix this issue soon.
May 7, 2019, 19:1105/07/19
02/20/19
4

Same issue here,

loads (usually most of the bar), then freezes.

Mainly in Campaign, 

but once in PvP, too.

Quite annoying, since all the energy is lost...

plz fix it quick, game-breaking "patch"es are soo annoying...

May 7, 2019, 20:1605/07/19
11
Same problems. Freezes, not getting the sacred shard for completing the 3 star on campain hard mode. Yes I collected. Didn't get it. No points given when leveling up uncommons. 10 minutes before the clan boss points were given. Clan boss bar starts on 19m and we have to play for awhile to get under that since we start on 31m. Lots of energy lost due to the loading freeze. NOT good!
May 7, 2019, 20:5005/07/19
04/23/19
23
same issue here
May 7, 2019, 21:4205/07/19
03/31/19
16
Yep, I've been freezing in loading screen quite a bit since update. Very annoying.
May 7, 2019, 21:4905/07/19
11
And now it even freezes when summoning. How would I dare to summon sacred and voids now??
KiwiMcSheepModerator
May 7, 2019, 22:1105/07/19
09/18/18
327

Hello All


Thanks for reporting this, I have escalated this up.


please note I have also moved this post to the bug reports section of the forums.


many thanks
May 7, 2019, 22:2205/07/19
04/24/19
5
Same.  Having lock up or crash issues via cell, tablet, Nox & Bluestacks.   On the Nox clicking on the "shell" icon for the current ongoing events will crash it every time.  The rest are intermittent, during combat, etc. 
May 7, 2019, 23:0205/07/19
03/16/19
3
I have same issue on samsung galaxy s9+. I install an older device huawei p8 lite 2017 and surprise is running.
Jun 18, 2019, 04:4206/18/19
03/23/19
2
I’ve been Stalling/freezing on campaigns and dungeons sad well as multiple times on the initial load screen. So damn annoying and expensive  
Oct 11, 2019, 08:5310/11/19
10/11/19
1

Same I play on the new galaxy s10

At home on a wifi make for gaming

The freezing wastes so much energy and raid keys

I know your working on fixing it but, in the mean time can we please get our energy and keys back?

Oct 13, 2019, 00:2910/13/19
03/22/19
3
Game probally froze around 10 times today, including once on a boss load screen. And it hasn't been just today, every day I have atleast couple freezes
Nov 24, 2019, 16:3211/24/19
09/02/19
1
I'm playing on Samsung Galaxy s9 and it keep happening to me too
May 13, 2020, 11:3805/13/20
03/31/19
1
I'm having the same issue but more severe. When the update came out I put raid on my laptop, since then my raid app on my phone crashes every time without fail whilst loading the game at the same point. Loading icon stops spinning and even after leaving it a couple times I never loads, just straight up crashes on startup. I've redownloaded it 3 times now.