Need help please. Double buy and support broken in game.

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Need help please. Double buy and support broken in game.

Mar 2, 2019, 19:4503/02/19

02/05/19

Need help please. Double buy and support broken in game.

So I was trying to buy some potions from the shop as I've been struggling to get them. But it froze is a bought it and It bought it 2x .... can I please get a refund on the 2nd buy. I won't use the first buy or 2nd till it's sorted.

Also I can't access support in game anymore Idk why. It just loads forever. Plz help.

********

My id

Comments

huskiykeria

Mar 2, 2019, 19:4803/02/19

02/05/19

Please help and fix my support in game if you can. This error and bug has taken so much of my time and caused me so much trouble.

Revok

Mar 2, 2019, 20:5403/02/19

Mar 3, 2019, 12:18(edited)

02/14/19

Hello fellow raider,

Edit: In-game support IS working.

About your request I guess its not possible to refund ingame currency. Are you talking about which pack exactly? Energy refills? That is not wasted imho.

Agent HelgaTechnical Support

Mar 3, 2019, 09:2403/03/19

05/13/15

1258

Hello!

The support is not disabled. However, there are issues with loading the support page on certain devices.

Please contact us using the email raid.support@plarium.com

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