Forced Re-log

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Feb 23, 2019, 23:2002/23/19

02/06/19

Forced Re-log

Finally managed to Solo Brutal Chapter 8 Bad-el-Kazar boss.. after 26 minutes, to not even get rewarded, instead I get forced to re-log and have to do it all over again.. Where's the justice in that?

Comments

Agent Drew Technical Support

Feb 24, 2019, 09:3702/24/19

06/06/18

126

Hello!

First of all, please check this article: https://plarium.com/forum/en/raid-shadow-legends/bug-reports/105055_creating-a-bug-report-/
In it, you can find information on how to submit bug reports so that we wouldn't need to ask additional information.

Yesterday, the game server was not functioning properly, which may have resulted into the situation you described.
In case this issue is still present for you, please give us more information on it (your ID, screenshots of the error messages, etc.).

Thanks in advance!

Dell

Feb 24, 2019, 10:5402/24/19

02/06/19

My Id Number - 210679

Phone - Huawei P Smart

Version - Android 8.0

I never thought to take a screenshot due to being forced to re-log to continue, and I was hoping to still have reward after I logged back in.

Agent Drew Technical Support

Feb 26, 2019, 10:5102/26/19

06/06/18

126

Hi!

Thank you for the heads-up on this case. We had a rough post-update period as the online increased dramatically and the game server was a bit overloaded. Right now the game developers are working on the improvements for the game server and I hope that you will notice that the number of disconnects caused by the server reduced.

Sorry for the temporary inconvenience and thank you for helping us to improve the game!

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