Did not receive clan boss chest reward

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Did not receive clan boss chest reward

aloi.kelsie

Jan 30, 2019, 15:4801/30/19

01/30/19

Did not receive clan boss chest reward

Device: LG5

OS: Android

1:clicked om battle from bastion

2:clicked on clan boss

3:clicked on reward tab

4:clicked claim reward (second novice chest 635k-1269k damage)

5:went to inbox to claim reward

6:reward wasn't there

Best description I could provide for how it happend. I waited a few hours to see if it would appear later but no luck, unfortunately I dont have a picture.

My player ID is 175438

Comments

Rebirth MasterTechnical Support

Jan 31, 2019, 11:2001/31/19

08/02/15

Hello!

Thanks for the detailed description.

The Clan Boss rewards are not sent to the inbox, they are credited to your account directly.
E.g. Gems are added to your balance, artifacts are added to the artifacts tab in the "Champions" menu.

gabrielgomez197427

Feb 19, 2019, 07:0102/19/19

02/09/19

Ware my clan chest it's saying error I Best description. I.

Agent Drew Technical Support

Feb 19, 2019, 09:1802/19/19

06/06/18

126

Hello, Gabriel.

Ware my clan chest it's saying error I Best description. I.

We aren't able to investigate your report without you sending more information on the issue you've encountered.
Please check this article: https://plarium.com/forum/en/raid-shadow-legends/bug-reports/105055_creating-a-bug-report-/
In it, you can find information on how to submit bug reports so that we wouldn't need to ask additional information.

Send more information on the issue you've encountered and specify your ID/nickname in the game.
Thanks in advance!

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