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Arena cant find some players

Arena cant find some players

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Sep 2, 2018, 04:1509/02/18
07/23/18
18

Arena cant find some players

I never find some players that should show in that list i only get the same 30 players. Specificaly cant find xMAXx and Kala
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6
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Agent PavelTechnical Support
Sep 2, 2018, 08:3909/02/18
07/02/15
4523

Hi!

Are xMAXx and Kala in the same Arena Tier as you? Also, will the list of the opponents be changed if you move between Arena Divisions? 

Sep 3, 2018, 09:2709/03/18
07/23/18
18
They are in the same tier, i cant change divison as im the #1 player in arena noone can beat me . I seem to only get the same 30 or 40 players i have spent hundreds of gems refreshing
Agent PavelTechnical Support
Sep 4, 2018, 08:5109/04/18
07/02/15
4523
brendonrepair said:

They are in the same tier, i cant change divison as im the #1 player in arena noone can beat me . I seem to only get the same 30 or 40 players i have spent hundreds of gems refreshing
Thank you for the details! Please specify your game ID and I will ask our devs to check this situation.
Sep 4, 2018, 15:3909/04/18
07/23/18
18
12641
Agent PavelTechnical Support
Sep 5, 2018, 10:0209/05/18
07/02/15
4523

brendonrepair said:


12641

Thank you!

I have clarified this case with our devs. The opponents on the arena are selected according to a special algorithm. The system is not completely randomized. 

The list of opponents is divided into three groups according to the strength of the players. So you receive several weaker opponents, several stronger and the rest are as strong as you are. If there are not enough player in any of the groups, the opponents will be taken from another group. 

So if you are in the strongest group, you will receive more players with the same strength as you. If your friends are weaker than you, they can be in another group. And this is why they are not selected by the randomizer. 

When more players get to the same strength level as yours, you should see more new opponents. 

Sep 6, 2018, 09:3909/06/18
07/23/18
18
Think i broke it by being too strong lol my opponents have barly changed in atleast a month, im sure players like Kala, Shadowblade and xMAX should be in my group xMax uses 4x 60 legendaries