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Where is my Relentless armor for first place in this ridiculous fire night tournament?

Where is my Relentless armor for first place in this ridiculous fire night tournament?

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Mar 17, 2022, 19:4103/17/22
04/10/20
6

Where is my Relentless armor for first place in this ridiculous fire night tournament?

But apparently play Arium does not like fixing their mistakes Got first place and fire night competition with absurd rules. Did not receive my armor even though I received Crystal and Forge materials

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This is the biggest disappointment I have had in this game and there's been quite a few. Been playing since before the pandemic and a paying player I want this resolved immediately

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Comments
6
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Mar 17, 2022, 19:5403/17/22
06/25/20
6208

Are you sure the rewards aren't in your mailbox? If your inventory is full, they go there.

Also, are you *sure* you didn't receive the items? You checked your inventory and you don't have the relentless set items you were supposed to receive?

dthorne04Moderator
Mar 17, 2022, 20:0703/17/22
12/30/20
5384
kramaswamy.kr

Are you sure the rewards aren't in your mailbox? If your inventory is full, they go there.

Also, are you *sure* you didn't receive the items? You checked your inventory and you don't have the relentless set items you were supposed to receive?

I would guess it's one of these two. 

@jbenet321 Go to your gear and sort by new to check for the Relentless if you haven't already done that. It's likely in one of the places kramas listed. On the very off chance that there was an error in receiving the gear, you should contact support.

Mar 19, 2022, 02:5103/19/22
Mar 19, 2022, 02:55(edited)
04/10/20
6

This is the screenshot I took   

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  • This is the screenshot I took when I realized I did not 
Mar 19, 2022, 02:5103/19/22
04/10/20
6

W but my screenshots say otherwise rote a ticket and they are trying to say I received it

Mar 19, 2022, 02:5203/19/22
04/10/20
6

Have been back and forth a lot on ticket now they are sending it upstairs apparently

Mar 19, 2022, 02:5303/19/22
04/10/20
6

I also love how their immediate rebuttal to this was to make me feel like I did something wrong when their game is totally f***** up