Void pull disaster

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Jun 24, 2021, 18:0706/24/21

09/27/20

Void pull disaster

I was super surprised to see the guaranteed champion after 15 void pulls. I had 10 void shards and although I really couldnt afford it I bought 5 more. Imagine my surprise when my 15th pull was void rare Ifrit. My vision isnt very good, just good enough to get by playing the game. When I read the news about the guaranteed champion, I missed the fact that it didnt start until Sunday.....

I wish there was someway to actually contact someone that could help me. Being handicapped it is doubly hard to look for a customer service type person through all the various online platforms.

Comments

Riptide

Jun 24, 2021, 20:1606/24/21

04/10/21

356

I feel sorry. Dm the devs

FedeNow

Jun 24, 2021, 20:2006/24/21

06/01/21

Well, i hope u have luck with support, but i wouldnt have any hope...

The event is on Sunday, not yet... and like u said... the info is there u didnt read ir until it was too late...

Trevor Wilson

Jun 24, 2021, 21:2806/24/21

01/15/21

1163

I made the same mistake actually, i pulled 11 not realising they would not count to the 15 on sunday,...not that im likely to get 4 more in time anyway

I doubt support will do anything but i do sympathise

MEMO

Jun 25, 2021, 05:4406/25/21

04/01/20

Hell @evad,

I am so sorry that you didnt pay attention that The Guaranteed Epic event didnt start yet and will start on sunday first. unfortunately there are no point of contacting the Support team for this beacuse it was a mistake by your side. I truly wish you get an amazing void lego in nearest summon.

Alpha H

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Being handicapped it is doubly hard to look for a customer service type person through all the various online platforms.    \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","createdDate":"1624558061160","folderId":"674","id":"593028","authorId":"9674670","authorRegistered":"1601209609030","authorName":"evad","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/16.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"45","commentsCount":"4","likesCount":"0","authorCommentsCount":"0","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/raid-shadow-legends/674_game-discussion/593028_void-pull-disaster/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/9832035/","commentUrl":"/forum/en/comment/topic_1488133/"},"strings":{"userRole":"","userId":"9832035","contentDraftJs":"{\"blocks\":[{\"key\":\"dbgjt\",\"text\":\"I feel sorry. 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I truly wish you get an amazing void lego in nearest summon.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"4o1qr\",\"text\":\"Alpha H\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"7i7ko\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1585766430187","userCommentsCount":"64","userName":"MEMO","createdDate":"1624599860860","editedDate":"0","id":"1488167","entityId":"593028","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/64893313.jpeg?v=1691090434"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1488167","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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