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Banned refund abuses

Banned refund abuses

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May 15, 2021, 11:5505/15/21
05/14/19
3

Banned refund abuses

Dear plarium
I got the surprise to see I am banned for refunding abuses whereas it is a refund request due to child who play with my credit card twice. Can you please check my account and fix it ASAP ? There is a fusion event at the moment and it don’t want to miss it thank you

[LLDR] Mcciv

Views
36
Comments
9
Comments
May 15, 2021, 11:5905/15/21
07/05/19
747

You can actually kiss your account goodbye my friend, Plarium never takes back those kind of ban for as long as I have been in this forum

May 15, 2021, 13:1405/15/21
08/19/19
38

Just by curiosity- how the children play with the card?

And twice?

It is so easy to play to Plarium? :)))

May 15, 2021, 13:2105/15/21
05/14/19
3

Credit  card  is  saved  on  the  phone just  need to  click  and  get  the  password  to  pay    

simple.

May 15, 2021, 13:4405/15/21
08/19/19
38

And still by curiosity how can plarium or any other game developer knew when somobody pay by his own will and when children are playing? 

May 15, 2021, 13:5105/15/21
05/14/19
3

Unfortunately  they  cant  know ,  as  we  also  cant  predict  any  child  action  when  they  took  our  phone.  I  hope  plarium  can  understand  such  kind  of  situation  and  believe  a  2-years  player  words.

May 15, 2021, 15:1105/15/21
07/05/19
747

1. No 2-step verification on CC purchase

2. Someone else besides you know the password for purchase


You're lucky the only thing you're going to get is a ban on a silly mobile app game

May 15, 2021, 16:1005/15/21
09/02/19
103

have you tried not letting kids play with your phone?

May 15, 2021, 16:1305/15/21
05/14/19
3

i  got  my  account  back 

Even  if  plarium  doesnt  answer  all  requests ,  they  still  have  mercy  for  serious  players

thanks  plarium

May 15, 2021, 21:1105/15/21
02/13/21
823
random65

Credit  card  is  saved  on  the  phone just  need to  click  and  get  the  password  to  pay    

simple.

How and why do your kids know the password to pay with a credit card on your own phone?  Might want to fix that