Accounts gone

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sharkium

Mar 5, 2020, 03:1203/05/20

12/18/19

321

Accounts gone

HI,

I cant access my account from Plarium.

The app is logging me into another user's account.

account email: stefan.pavel@gmail.com

in game name : Microft

(clan leader of United Warriors clan.

Seems that I am not the only one in this situation.

Till now I received only an automated email.

I spend a lot of money and time for this account.

-----------

I was AFK for a bit and when I came back to my PC (I was using Plarium Play) it said I had logged in somewhere else (I didnt) and needed to reconnect.

Then it brought up the login prompt when I restarted the app instead of auto-logging in like usual. When I logged back in with my email, it is making me start a new game.

I opened a ticket with the support link but I dont know if those get addressed very well. The ticket number is 1654672.

-----------

Hi,

My account is swapped somewhere in the past 5 hours. I was clearing Golem 20, Spider 20, doing a bit Arena and some NM campaigns before I logged off 5 hours ago. Now, I got into the game in somebody else's character named "Crable."

All my stuff are gone. My fully booked, fully masteried Bad-el, Martyr, Draco, Tayrel, Golden Reaper, Kael and Athel along with 220 other champions such as Big' Un, Wurlim, Rotos, Sethellia, Zargala, Skullcrusher, Royalguard, Coldheart, etc. all gone.

All my 5-star, 6-star, glyphed, min-maxed gears are gone. My remaining 18 million Silver, 6k Gems, 3000 energy, 5 sacred shards, 60+ void shards and 1300+ mystery shards are gone.

The current character has nothing. It is not even registered in Australia. It is an American account. I don't see any reason or connection and anyhow this account linked to my Plarium account in place of mine. Give me back my stuff.

Max

-----------

Now i too lost my account linked to sharkium@gmail.com when i tried to log on yesterday. I cant log in with that account, when i try to recover my password the email just not isnt being sent, sent an email to support but i dont know if they have time to spare to answer it. Im just wondering how does crap like that even happen?

Comments

Valdys

Mar 5, 2020, 04:0803/05/20

02/13/19

1564

Hi,

I'm writing you in dm, then I'll close this topic. :)

The topic is locked. You cannot post comments.

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Give me back my stuff.</p><br><p>Max<br><br><br><br><br><br>-----------<br><br>Now i too lost  my account linked to sharkium@gmail.com  when i tried to log on yesterday. I cant log in with that account, when i try to recover my password the email just not isnt being sent, sent an email to support but i dont know if they have time to spare to answer it. 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The ticket number is 1654672.</p><br><p>-----------</p><br><p>Hi,</p><br><br><p>My account is swapped somewhere in the past 5 hours. I was clearing Golem 20, Spider 20, doing a bit Arena and some NM campaigns before I logged off 5 hours ago. Now, I got into the game in somebody else's character named \"Crable.\" </p><p>All my stuff are gone. My fully booked, fully masteried Bad-el, Martyr, Draco, Tayrel, Golden Reaper, Kael and Athel along with 220 other champions such as Big' Un, Wurlim, Rotos, Sethellia, Zargala, Skullcrusher, Royalguard, Coldheart, etc. all gone. </p><p>All my 5-star, 6-star, glyphed, min-maxed gears are gone.  My remaining 18 million Silver, 6k Gems, 3000 energy, 5 sacred shards, 60+ void shards and 1300+ mystery shards are gone. </p><p>The current character has nothing. It is not even registered in Australia. It is an American account. I don't see any reason or connection and anyhow this account linked to my Plarium account in place of mine. Give me back my stuff.</p><br><p>Max<br><br><br><br><br><br>-----------<br><br>Now i too lost  my account linked to sharkium@gmail.com  when i tried to log on yesterday. I cant log in with that account, when i try to recover my password the email just not isnt being sent, sent an email to support but i dont know if they have time to spare to answer it. Im just wondering how does crap like that even happen?</p>","createdDate":"1583377920000","folderId":"674","id":"190634","authorId":"9217248","authorRegistered":"1576677101983","authorName":"sharkium","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/14.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"366","commentsCount":"1","likesCount":"0","authorCommentsCount":"321","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/raid-shadow-legends/674_game-discussion/190634_accounts-gone/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/7344887/","commentUrl":"/forum/en/comment/topic_758661/"},"strings":{"userRole":"","userId":"7344887","contentDraftJs":"","contentHtml":"<p>Hi,</p>I'm writing you in dm, then I'll close this topic. :)","userRegistered":"1550087648483","userCommentsCount":"1564","userName":"Valdys","createdDate":"1583381339787","editedDate":"0","id":"758661","entityId":"190634","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"758661","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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