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!!!IMPORTANT!!! Delivery error in 2 for 1 Shop Offers

!!!IMPORTANT!!! Delivery error in 2 for 1 Shop Offers

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May 19, 2020, 13:0205/19/20
05/17/19
224

!!!IMPORTANT!!! Delivery error in 2 for 1 Shop Offers

Hey, everyone!

A number of you purchased limited-time 2 for 1 offers in the Shop yesterday, but didn’t receive your extra pack.

That was due to a visual bug on our side: the offer had actually expired earlier, but it was still shown as live and valid in the shop interface for an extra hour or so.

That’s completely our fault, so don’t worry – everyone who purchased a 2 for 1 pack during that time will be two packs on top of the purchased one.

If you’re one of the people affected by this and don’t receive your pack, please don’t hesitate to contact our Support team and speak to us directly.

We’re sorry for the error, and would like to thank everybody for their understanding and patience.

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Comments
3
Comments
May 22, 2020, 13:5805/22/20
May 23, 2020, 04:39(edited)
03/14/20
1

We didn't know it was for a limited time.

Please sell again.

May 22, 2020, 14:2805/22/20
04/16/20
3

Im in here with yuming


i was also not aware of it being temporary, please bring it back!


kind regards
GreenKnightCommunity Manager
May 25, 2020, 13:1005/25/20
04/06/20
580

Hello!


Blue Ridge said:


We didn't know it was for a limited time.

Please sell again.

Sadly, this 2 for 1 offer is already over, but there will be similar offers in the future. Stay tuned not to miss the next one.

Have a nice day and stay healthy.