(Notice) Bot Mass-Ban
Lately, we’ve seen an increased number of reports indicating a rise in the spambot numbers across numerous chat rooms. This is a never-ending battle in most large games, but we are certainly aware of how disruptive the practice of selling bot accounts with Legendary Champions is for the balance.
Which is why we’ve prepared an algorithm that will allow us to find and ban these bot accounts. This may be done in several waves, and we did everything possible to ensure real players are not affected. However, should a mishap happen, here is what you should do:
- Tap the “Support” button upon being given the ban prompt
- The subject of the ticket should be precise, something along the lines of “Banned account”
- Select “Problem Accessing Game Account” as your request category
Support will be investigating these ASAP.
P.S. Thank you for your reports and helping us identify bot accounts.