(Notice) (13.05.2019) Please connect your game to a Plarium ID

24 Replies
Community Manager
13 May, 2019, 8:00 AM UTC

Dear Players,


We’ll soon be releasing some huge, exciting updates and undergoing some major changes. To minimize any potential issues, we ask all players to connect your game to a Plarium ID as soon as possible.

All you have to do is open your Profile and hit Connect to Plarium ID.

Creating a Plarium ID is the safest way to protect your game and make sure you never lose your progress.

We’re excited to show you what we have in store, so stay tuned for more news.

Thank you for playing,

- Plarium

UTC +2:00
2
User
13 May, 2019, 8:32 AM UTC

Your news in chinese version said that you are going to be remove from the app store and we cannot play the game after that.

May I ask is it only block iOS so there's nothing change for android or both iOS and android from chinese region can't do updates?

UTC +10:00
4
User
13 May, 2019, 8:34 AM UTC

Will this game exit the Chinese market?  Chinese instructions are not a reminder of the updated version.

But a statement to withdraw from the Chinese APP STORE.


Is that true ?Chinese players are very disappointed now, we love this game...... What a pity



hi
UTC +8:00
3
User
13 May, 2019, 8:47 AM UTC
具体是哪一天
UTC +8:00
0
Community Manager
13 May, 2019, 9:13 AM UTC

sanmu0419 said:


Will this game exit the Chinese market?  Chinese instructions are not a reminder of the updated version.

But a statement to withdraw from the Chinese APP STORE.


Is that true ?Chinese players are very disappointed now, we love this game...... What a pity

We regret to inform you that we will be removing Raid: Shadow Legends from the App Store in this region before the end of May 2019. 


You will no longer be able to update the game after this point, and as such, will be unable to continue to play Raid until further notice.


It is our hope that we will be able to make Raid available again on the App Store at some point in the future. Current Chinese players will still be able to play the game until the next update at least.

UTC +2:00
0
User
13 May, 2019, 9:26 AM UTC

OMG,╥﹏╥...


sanmu0419 said:


Will this game exit the Chinese market?  Chinese instructions are not a reminder of the updated version.

But a statement to withdraw from the Chinese APP STORE.


Is that true ?Chinese players are very disappointed now, we love this game...... What a pity

We regret to inform you that we will be removing Raid: Shadow Legends from the App Store in this region before the end of May 2019. 
You will no longer be able to update the game after this point, and as such, will be unable to continue to play Raid until further notice. 
It is our hope that we will be able to make Raid available again on the App Store at some point in the future. Current Chinese players will still be able to play the game until the next update at least.

hi
UTC +8:00
1
User
13 May, 2019, 11:09 AM UTC

Marius said:


sanmu0419 said:


Will this game exit the Chinese market?  Chinese instructions are not a reminder of the updated version.

But a statement to withdraw from the Chinese APP STORE.


Is that true ?Chinese players are very disappointed now, we love this game...... What a pity

We regret to inform you that we will be removing Raid: Shadow Legends from the App Store in this region before the end of May 2019. 
You will no longer be able to update the game after this point, and as such, will be unable to continue to play Raid until further notice. 
It is our hope that we will be able to make Raid available again on the App Store at some point in the future. Current Chinese players will still be able to play the game until the next update at least.

Can u elaborate "issue" we need to know thank you

UTC +0:00
1
User
13 May, 2019, 12:05 PM UTC

Marius


I went to connect my game. It started a new game. I'm connected through FB, how do I go about connecting to Plarium without losing my current Toon.


Sloane
UTC +4:00
0
User
13 May, 2019, 12:21 PM UTC
I received a message, it said game will close in Chinese service? So I can not play in Chinese service after update?
UTC +8:00
0
Community Manager
13 May, 2019, 1:58 PM UTC

Sloane said:


Marius


I went to connect my game. It started a new game. I'm connected through FB, how do I go about connecting to Plarium without losing my current Toon.


Sloane

It should be fine if you are connected to Facebook - the idea is to make sure your game account is linked to something and the data is not lost. 


CHIDSD7WDFP said:


Can u elaborate "issue" we need to know thank you 
Not at the moment, I am afraid. 
UTC +2:00
1
User
13 May, 2019, 2:27 PM UTC

Hi Marius,


Thanks for your update, but Chinese players who are panic now and I know some of them are trying to get the refund . Please try to update the players timely for the expected length of withdrawal and any action Chinese players can take to continue to play. 


Thanks!
UTC +8:00
2
User
14 May, 2019, 7:45 AM UTC
hi Marius. when this update done?
UTC +7:00
1
User
14 May, 2019, 7:47 AM UTC
游戏是好游戏,一起玩的充值了好多,不能让我们的钱,还有对游戏的热情白白浪费,早点解决问题!
UTC +8:00
0
User
15 May, 2019, 12:29 AM UTC

Marius said:


sanmu0419 said:


Will this game exit the Chinese market?  Chinese instructions are not a reminder of the updated version.

But a statement to withdraw from the Chinese APP STORE.


Is that true ?Chinese players are very disappointed now, we love this game...... What a pity

We regret to inform you that we will be removing Raid: Shadow Legends from the App Store in this region before the end of May 2019. 


You will no longer be able to update the game after this point, and as such, will be unable to continue to play Raid until further notice.


It is our hope that we will be able to make Raid available again on the App Store at some point in the future. Current Chinese players will still be able to play the game until the next update at least.


Hi Marius, Thank you for the reply.

I want to know more  information, My Korean friend get download the app from Korean APP STORE, he is work in China.

but he could update the Client from Korean APP STORE and he will be able to continue to play Raid, is that right?

I ask it because some people in "Discord" said all the IP from China will be Blocked.... If this is true, my friends can't play games either.



hi
UTC +8:00
0
User
15 May, 2019, 4:28 AM UTC
Oh well, I guess I will have to also use now my VPN to play this game from China ...
UTC +0:00
0
User
15 May, 2019, 8:22 AM UTC

Hi Marius,

Will this game be removed from Taiwan APP store after end of May?
UTC +8:00
0
Community Manager
16 May, 2019, 10:09 AM UTC

sanmu0419 said:



Hi Marius, Thank you for the reply.

I want to know more  information, My Korean friend get download the app from Korean APP STORE, he is work in China.

but he could update the Client from Korean APP STORE and he will be able to continue to play Raid, is that right?

I ask it because some people in "Discord" said all the IP from China will be Blocked.... If this is true, my friends can't play games either.

Hey, Sanmu! Good news for your friend, he should still be able to play. App Store goes by geolocation, so his phone will be counted as Korean.


In regards to where the game will become unavailable - it will be any territory where your device is connected to the Chinese App Store. 
UTC +2:00
0
User
16 May, 2019, 5:59 PM UTC
I linked my account but it makes me start  over. So i had to change Back to Facebook. Where ist that and how CAN it bei done without the NEW start. Suport Button does not work 
UTC +2:00
0
User
17 May, 2019, 2:49 AM UTC
Uhm...yeah.  if you bounced my account...if it starts over at lvl 1...if I log in with Facebook is it going to save shit game I'm now started at lvl 1?
UTC +6:00
0
Moderator
17 May, 2019, 3:59 AM UTC

Unknown_Ranger said:


Uhm...yeah.  if you bounced my account...if it starts over at lvl 1...if I log in with Facebook is it going to save shit game I'm now started at lvl 1?

Hi

If you have a problem with your account access, pls contact with our support to solve this.

Thank you
UTC +1:00
0
6691994 users registered; 103811 topics; 455583 posts; our newest member:Арти