HOW do you put a suport ticket in

2 Replies
Raventor
6 May, 2017, 10:37 PM UTC

I have tried to put a support ticket in about a player issue, it asks me for a password?


does it mean my game password?


Can some one please tell me the procedure.


Thank You in advance


Raventor

“In the midst of chaos, there is also opportunity” Sun Tsu
UTC +7:00
Crowbar
Moderator
6 May, 2017, 10:44 PM UTC

Just go to https://plariumsupport.zendesk.com/hc/en-us/requests/new and fill in the required details.

The password is for the help system, which you sign in to separately from the game, but it's not mandatory for submitting a ticket. It's used to see your tickets history.

UTC +0:00
Raventor
6 May, 2017, 10:56 PM UTC

Thank you Crowbar


Regards Rav

“In the midst of chaos, there is also opportunity” Sun Tsu
UTC +7:00
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