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Discount and rubbie problem

Discount and rubbie problem

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Jun 17, 2018, 09:3306/17/18
11/17/16
1

Discount and rubbie problem

Hi,


There's a 50% discount on Fortification items on server two. I have 581 rubbies and wanted to buy a cannon level 5 which would cost now 480 (960*50%) rubbies but the program always redirects me to the bank saying I do not have enough rubbies... I attach three pictures, showing that the item would cost 480, I have 581 and no matter what I try, it always refuses buying of that cannon.I tested the browswer version and the application aswell.Same happens everytime.

Is there anything that could be done with this problem ?


 kind regards, Stephen
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CrowbarModerator
Jun 17, 2018, 11:0106/17/18
03/07/16
2340

u_n_s97 said:

Is there anything that could be done with this problem ?

Looks like a genuine bug to me, and I've passed the info on. Thank you for reporting it so clearly.

However, I don't think it'll be resolved in time for you to use this discount without getting more rubies. I'm sorry about that, but it's simply beyond mods (and the Support).

Jun 17, 2018, 11:5206/17/18
11/17/16
1

Thanks for your quick reply!


No problem, I can get the cannon a bit later then, when I'll grab some more rubies. :) Anyway, I just wanted to share the problem with you all, I thought someone else also had this problem earlier, but as I have spoken to a few people and they have never seen this issue. (probably they have never been so low on rubies. )

Agent PavelTechnical Support
Jun 17, 2018, 13:2006/17/18
07/02/15
4523

u_n_s97 said:


Hi,


There's a 50% discount on Fortification items on server two. I have 581 rubbies and wanted to buy a cannon level 5 which would cost now 480 (960*50%) rubbies but the program always redirects me to the bank saying I do not have enough rubbies... I attach three pictures, showing that the item would cost 480, I have 581 and no matter what I try, it always refuses buying of that cannon.I tested the browswer version and the application aswell.Same happens everytime.

Is there anything that could be done with this problem ?


 kind regards, Stephen

Hello, Captain! I have contacted you via private messages. Please check it and specify the requested data.