300 Rubies mysteriously gone, any way to check how?

5 Replies
SwagOnEm
1 September, 2016, 2:37 PM UTC

Happened sometime in the past 8 hours, had 1k+ now only 700, did not spend any.

Is there a history of my purchases that I can check? if not can a mod do that review this? thx.


Holy shyt I've got jackedĀ 

SuPQQ
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Astaroth
1 September, 2016, 3:42 PM UTC

Maybe you just bought something by mistake?


Check if you have any new units or items at Smuggler's den.
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SwagOnEm
1 September, 2016, 4:04 PM UTC

Went over the entire Den, Nothing I didn't have before.

I've canceled a raid in the 50s time frame by pressing the X, can this be it? it did not pop any msg tho.

SuPQQ
UTC +2:00
Astaroth
1 September, 2016, 8:08 PM UTC

Yes, it could be it.


You can cancel a raid and instantly get your units back home with "Instant recall" item, which costs 300 rubies.


But there's a pop up warning, maybe you just clicked ok without reading.
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SwagOnEm
1 September, 2016, 8:18 PM UTC
didn't see a pop-up, + it was in the 50s time frame holy moly I hope a mod will compensate me for this..
SuPQQ
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Alyona Kolomiitseva
Community Manager
2 September, 2016, 10:42 AM UTC
SwagOnEm said:

didn't see a pop-up, + it was in the 50s time frame holy moly I hope a mod will compensate me for this..
I suggest that you contact our Support Team. They will check your expenses and let you know if you bought anything.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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