troops in catacombs missing

4 Replies
oskar
29 September, 2016, 9:21 PM UTC

Just logged into game, and moved recently-trained offensive troops to catacombs. Noticed that no other troops were there. I'm missing about 760k of offense.

gone missing: 1 banshee, 3 twinblades, 1 hydra, 242 nightstalkers, 9 firedrakes, 38 redeemers, 1 avatar of vis., 81 ksl, 33 sl, 2 ogres, 1 eldrich, 52 brutes, 34 huntsmen, 156 spearmen, 195 berzerkers, and 10 myrmidon

i hope you have a solution
UTC +5:00
oskar
29 September, 2016, 9:58 PM UTC

they're at clan's obelisk

but i never sent them there

still want to know what happened
UTC +5:00
Alyona Kolomiitseva
Community Manager
30 September, 2016, 12:05 PM UTC

Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum.


Please follow this link and submit a ticket: http://plrm.me/Support_Plarium.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
oskar
30 September, 2016, 1:26 PM UTC

followed your link

but (maybe i'm dense) 

couldn't find more than FAQ and other posted resources. did not see a contact point for tech specialists


new bug arose: missing all 'items', every tab ... speedups and the like

what's happening @ Plarium?
UTC +5:00
Alyona Kolomiitseva
Community Manager
3 October, 2016, 1:55 PM UTC

oskar said:


followed your link

but (maybe i'm dense) 

couldn't find more than FAQ and other posted resources. did not see a contact point for tech specialists


new bug arose: missing all 'items', every tab ... speedups and the like

what's happening @ Plarium?

1) Scroll the page down and click "contact us".

2) Issue resolved.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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