Issue follow up: LAG

3 Replies
THS RavFour
10 June, 2016, 4:42 AM UTC

I was one of the loudest voices against the terrible lag issues the game had a month or so ago. It would be a very nice gesture to hear from the dev team explaining what exactly fixed the problem. Many of us put in alot of time and frustration putting up with it for so long and trying to help troubleshoot the issue.


Will you, the forum team, reach out and let us know?


Thanks
RavFour
UTC -4:00
Alyona Kolomiitseva
Community Manager
10 June, 2016, 9:48 AM UTC

Unfortunately, I don't know what was the exact reason. 

I only know that our developers have identified the issue and fixed it. However, I'm not sure what exactly they did. 

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
THS RavFour
11 June, 2016, 1:47 AM UTC
I didn't expect you to know the details Alyona, I'm asking on behalf of all those that helped work on the problem to ask the dev team to comment and post it here.
RavFour
UTC -4:00
Alyona Kolomiitseva
Community Manager
13 June, 2016, 10:24 AM UTC
THS RavFour said:

I didn't expect you to know the details Alyona, I'm asking on behalf of all those that helped work on the problem to ask the dev team to comment and post it here.
Unfortunately, they won't. I'm afraid, that some details cannot be disclosed. 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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