my portals vanished

1 Reply
goodgawdnoooo
12 May, 2016, 1:34 PM UTC
as recently as last week I had noticed I have a few portals the random ones I had over 10 and the portals of precesion I had at least 5 .. I have NEVER used any of them.. Yet today I decided I was gonna move for the heck of it and guess what.. NOT ONE PORTAL in my inventory>>> WTH???? Portal now have a shelf life??? seriously whats going on guys I know ya got glitches every game does but your in game purchase/won rewards should not just vanish and if one is gonna have a limited time use you should announce it clearly so people know
UTC +7:00
Alyona Kolomiitseva
Community Manager
13 May, 2016, 9:03 AM UTC

Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum.

Please follow this link and submit a ticket: plrm.me/Plarium_Support.


They will check your Items, and will help you to resolve this issue.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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