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So tired of losing resources due to connectivity issues

So tired of losing resources due to connectivity issues

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8 трав. 2019, 21:2708.05.19
28.04.19
1

So tired of losing resources due to connectivity issues

I created 2 tickets already with this issue. It happened numerous times now where I want to start a fight and due to server issues the game crashes and I lose the resources I spent to attack (energy/arena tokens/ or clan boss keys) It is so annoying because I bought specifically energy with $. 


Furthermore it happened where I finish a battle and at the end I get the connectivity issue and don’t get a reward. Do I need to mention that the energy is also gone. 


Support does nothing for me but suggest to connect through a vpn.... 


I love this game, but the state of the servers makes me regret spending anything...
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8 трав. 2019, 21:4508.05.19
08.05.19
1
I won’t be spending a dime on this unstable game
9 трав. 2019, 05:1309.05.19
01.05.19
1
Yes, i have had the same issues the past day. Reported twice hopefully ill hear something tomorrow. Or they might do an all around apology and give something for our problems. Its definitely not our fault. They should just shut the game down till the game is stable. Thats just my opinion.  Love the game but wont be spending anymore money as well till i see an effort on the gamer makers end. 
9 трав. 2019, 06:5309.05.19
23.03.19
8

Same thing here. Me and my GF both regularly lose resources. Energy, bosskeys and arena tokens just because the game crashes during loading screens. It's since one of the recent patches that this happens, and it's definately not our hardware.

I'm playing on a wel maintained Asus ROG notebook with bluestacks and on a Huawei p20 pro android phone that is quite new. My GF plays on a somewhat older asus notebook and a desktop pc. All 4 devices have these crashes and it's definately not resources or connection related. All systems have gigabytes of ram to spare, i7 processors that run this stuff like a breeze and the connection (both wired and wifi) has zero issues. And on my office wifi, which is AT an internet service provider it's the same issue.


We both sent in reports, but have yet to hear a thing.

12 трав. 2019, 15:0812.05.19
28.04.19
1
It's so frustrating to not even get a constructive reply of the support team. I even recorded the error happening and they don't care. I just want to play the game :( 
13 трав. 2019, 06:4813.05.19
20.08.18
46

yea ive been offline more than online last few days, constant freezing on load screens and server connection errors 

im less than 200 points from the dungeon event and cant log in on multiple devices so yet another useless event 

what's worse is i keep trying to buy energy with crystals and its just being devoured by disconnection 
21 лип. 2019, 20:4721.07.19
18.05.19
3

Nothing but problems since the patch. 

  At first, couldn’t even log in until I saw a tip in forums about using WiFi instead of cell data.

  Now I get disconnected ALOT, (usually while waiting for rewards from a fight..........weird), only to find that after getting back in game my rewards aren’t there, but they made sure the energy was taken.

  I’m an iron worker  60 hrs a week, and have a family, so I don’t have time to grind and farm for in game items etc. like some do, so I spend money to get things in game  (Funny how I never have connectivity issues when the game is showing me I can buy 5 void shards for  $25.00), but I am not going to pay for anything else until this company starts doing its job. 

  So,Plaruim, you better get on it, because if I’m not buying in game items to progress my characters, a game like this gets stale pretty fast.  I’m sure I could find something else to peak my interest out there on the internet. I’ll just make sure I stay away from anything with your name on it.

4 серп. 2019, 19:1304.08.19
24.04.19
5
Amen, won’t get one more done from me
10 квіт. 2023, 20:3410.04.23
09.12.18
3

PALARIUM ALWAYS BLAMES MY INTERNET CONNECTION WHEN I HAVE ISSUES I USED TO PLAY 3 ACCTS ON GOOGLE BUT NO IT BOOTS OUT THE OTHER 2, SO FIREFOX I CAN PLAY 1 ON PALARIUM AND THE 2ND ON FB, 3RD ON GOOGLE, NOW PALARIUM ON GOOGLE WELL NOT RESPOND AFTER LOG IN CANNOT DO NOTHING,  THEY SAY ITS MY INTERNET CONNECTION BUT FUNNY HOW EVERYTHING ELSE IS RUNNING ON INTERNET BUT THERE IN ABILITY TO FIX THERE OWN PLATFORM,,,,