10 июль 2017, 21:4310.07.17
25
Customer support
I can't open a ticket to customer support. Has something changed?
Customer support
Поиск
How to join our moderation team?
Alyona KolomiitsevaCommunity Manager
11 июль 2017, 09:0211.07.17
17.09.15
8278
Hi! Please use this link: https://plariumsupport.zendesk.com/hc/en-us/requests/new We have changed our Support website a few months ago.
11 июль 2017, 18:3511.07.17
25
It does not work. Trying signing in and got an error message. Tried setting up a new account but got nothing. Don't get back replies from opening a ticket on the game either.
Alyona KolomiitsevaCommunity Manager
12 июль 2017, 09:2212.07.17
17.09.15
8278
Greeneyendn said:
It does not work. Trying signing in and got an error message. Tried setting up a new account but got nothing. Don't get back replies from opening a ticket on the game either.Have you received an email with the updated status of your ticket? If yes, please follow the from your email. If not, please send me your ticket ID and I will check it for you.
13 июль 2017, 20:3113.07.17
25
What ticket number? I get no replies from the game and can't sign in to open a ticket here
Alyona KolomiitsevaCommunity Manager
14 июль 2017, 09:3714.07.17
17.09.15
8278
Greeneyendn said:
What ticket number? I get no replies from the game and can't sign in to open a ticket here
You don't need to sign in to sub,it a ticket. Simply follow this link: https://plariumsupport.zendesk.com/hc/en-us/requests/new
15 июль 2017, 15:2615.07.17
25
I have tried that and it's not letting me sign in or make a new account. That is the problem
Alyona KolomiitsevaCommunity Manager
17 июль 2017, 12:4317.07.17
17.09.15
8278
Greeneyendn said:
I have tried that and it's not letting me sign in or make a new account. That is the problemBut you don't have to create an account to submit a ticket. Can you show me a screenshot of the error you get?
11 апр. 2019, 14:2111.04.19
17.02.19
2
I purchased the special pack for 1999 for the 6.4 million in gold and I did not receive it I do not want my money back I want my gold can you help me please !!!!
11 апр. 2019, 14:3311.04.19
17.02.19
2
Who do I need to contact for Vikings about the package I purchased
3 март 2020, 15:2703.03.20
25.07.19
3
i need help im being stalked by people and scam links stealing from me hacking game cheating using mods and recruiting perverts from foreign countries to folllow me i need authourities or something
10 сент. 2022, 19:4110.09.22
15.12.20
1
ihad to rebootyhe game and reinstallnowiam back to level1,iwasat 114i was with colnal alliance
