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Cant log in or start a game

Cant log in or start a game

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13 окт. 2021, 22:3913.10.21
23.06.17
2

Cant log in or start a game

For some reason I cant log in on the game.

It only lets me log in for the forum but for the game it either doesnt verify my log in or it says my account doesnt exist.

I ve cleaned the cache, restartet browser and PC, I ve tried another browser and checked if mozilla works correctly. It all ends up the same: either the log in window turns completely white and doesnt go anywhere or it says my account doesnt exist.

no, it cant be typos or anything, its auto-fill and nothing has been changed.

I have no idea whats going on and my city needs a shield :/


Edit: it also doesnt make a difference if I try via Plarium Play or browser

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39
Комментарии
16
Комментарии
13 окт. 2021, 22:4813.10.21
13.10.21
2

I think the login server(s) is/are not working properly ... we may have to wait until Plarium fixed it

13 окт. 2021, 22:4913.10.21
13.07.15
2

Same thing for me

13 окт. 2021, 22:5513.10.21
13 окт. 2021, 22:57(отредактировано)
13.10.21
2

seems to be fixed now - I'm back in the game

okay, happy too early - I haven't gotten into the game yet, but at least I was able to log in

13 окт. 2021, 22:5713.10.21
05.03.19
14

same here. I could  not logg off an now I could not logg in. And that in a middle of an tough OvO

13 окт. 2021, 23:2713.10.21
11.06.18
3

i cant get in either but people in my order from usa seem to be able to, but not all there accounts

13 окт. 2021, 23:5413.10.21
05.03.19
14

The last 1,5 h I tried several browers. e.g. Edge, Chrome, Firefox Opera.... I cleared cache and tried several restarts of my PC. - Nothing works. Still the same white screen like Lady Alissa  if you try to logg in. 

14 окт. 2021, 00:0914.10.21
04.04.19
3

I also can not log in. Clearing cach did not help.

14 окт. 2021, 00:1214.10.21
07.12.19
2

I am having the same issue. Can't even get into game thru the browser. Tried uninstalling and reinstalling and it won't even reinstall. 

14 окт. 2021, 00:2314.10.21
27.08.19
28

The same here. Can't login into a game because "No account matching this email is found"

Can't place ticket neither since I can't login into the game 😁

14 окт. 2021, 00:3414.10.21
05.03.19
14

@TatyanaF - same here. I couldn`t place a ticket either to Plarium. 

14 окт. 2021, 00:4414.10.21
27.08.19
28

@Argyll - I'm ready to bet we'll soon see Roger telling us "We're not technical support here, please place tickets" 

It seems his only solution for all complaints 😜

14 окт. 2021, 01:5014.10.21
07.12.19
2

Yeah I spent $25 to be able to play and possibly win OVO and then got locked out. This sucks!

14 окт. 2021, 08:4914.10.21
12.04.17
1320

Hi Lords, the issue has been resolved and you can continue enjoying the game👍

I am sorry for the inconvenience caused🙏

3 нояб. 2021, 05:4303.11.21
13.01.18
4

Yep, it's been down for 20 minute updates since I think late afternoon, lol, that's a looong 20 minutes, but that's what the message still say when I try to refresh the page! I was trying to win an Orders War...I hope they can't login as well.

3 нояб. 2021, 05:4403.11.21
13.01.18
4

https://plarium.com/forum/en/comment/topic_1508464/  

Not for me it hasnt!