I am awfully sorry for the inconvenience caused.

Please follow the steps from this post in order to solve the issues with lags and loading.

I wish you health and luck.

Thank you Anastasia-ticket submitted though that link was incorrect in that :

If the troubleshoots given above dіd not help, please submit a request to our Support Team by using this link. 

The Support team hyper Link is the link you use. using the "this link" does not allow you to fill out the form completely.

Thank you again & best wishes to you.

Respectfully,

Meritus

Hi Meritus and All,

Hope you feel well and wish you full recovery.

There are web sites that can test and show your current internet connection speed, assuming one of these was checked or will be checked and the speed will be found to be ok.

I am using tha Plarium Play App and it has annoying bug which it may be related. If doing an action that should take some time, like 30 second, for example opening the App, or doing some in App operation then:

* If the App is focused all the time as the top main window then it will open on time or do the action on time.

* If in the middle of the action, I am doing another operation in another window not related to the game, and coming back, the Sparta operation seams to been stopped or slowed down a lot. For example, opening app, in second 10 (out of the 20 seconds needed to wait), doing some other operation for a minute and coming back, many times the App is stuck on 99% percentage and will take few minutes to fully opened.

Thanks, Lior

Hi Meritus

firstly I hope your recovery is going well :)

secondly may I ask if you are still experiencing issues?

morteeee

Hi Meritus: I'm glad your surgery went well and you are back in-game! I wish you a fast and full recovery! <3

Did your gaming experience improve since you posted about your inconveniences?

Thank you to all-Yes-The game is responding as normal. Using the Plarium Play App, the game now loads normally.

Only question seems to be is I usually have extra slots in the Guardian fights-you get to a certain level and you gain more slots-Now it appears as if you have to purchase a pass to open up extra slots-not sure if I am correct in this assumption.

RE: Recovery

-I am now getting more oxygenated blood to my crazy brain-that in itself is cause for concern. Now I have a lot of energy and working to unlock the mystery of the universe😁

-I do not have any desire for "fast food" as I have been cooking up a storm.

-Fresh fruits go into the blender/Jucier

-Fresh vegatables go into the steamer

-Using Canola oil and a light balsamic vinegar for flavor. No Butter. Whole wheat breads.

-Tonight is whole wheat angel pasta with a low sodium marinara sauce, lightly sprinkled with onions and garlic and almonds, with a small portion of lean beef tips.

Let me know if I need to set an extra plate (or two) out 😉

Disclaimer: Sorry guys, dinner invite is only to the ladies😎

I hope you, and your families are all safe and well during this crazy period of time.

Respectfully,

Meritus

set me a place sounds amazing!

yes you do now have to buy a pass to access all the goodies 

Thank you for the invitation! 🥗🍗🍷

Im glad you are doing well and enjoying the game as usual!