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Unable to send help request for breaking equipment

Unable to send help request for breaking equipment

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6 июль 2021, 10:0406.07.21
15.11.15
95

Unable to send help request for breaking equipment

Hi,

I cant send help request to reduce breaking time of my equipments. It says you cant send help request for a particular equipment twice. I dont know why it is like that, but the symbol for help doesnt show for me. Some times it comes on the right side and suddenly disappears as i already clicked on it, and then it shows only option for boosting it. Actually help symbol should come on the left side with cancel on the right. Also when i check coa help request, it doesnt show my help request. So now i take full time to break every equipment except few equipments for which help request comes as usual. I dont know whether its just for me or its a more common issue.I hope early addressing of the issue.

🙁

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morteeeeModerator
7 июль 2021, 09:1307.07.21
05.11.15
1178

ooo not come across that one before, think you may have to raise a ticket for it 

10 июль 2021, 04:4510.07.21
15.11.15
95
morteeee

ooo not come across that one before, think you may have to raise a ticket for it 

Ok.

11 авг. 2021, 06:4411.08.21
26.05.16
16

Finding it difficult to navigate around support menu to enter a bug.  Very, very frustrating!  After this recent Guardian Pass finished yesterday, I was notified of the emeralds and energy I would receive and, on that result, I bought another Guardian Pass.  However, I still have not received the emeralds or energy bubbles - and I am not the only one.  Is this a current glitch?  I won't be buying another pass if this is not put right.

morteeeeModerator
11 авг. 2021, 19:3911.08.21
05.11.15
1178

not sure, just logging in myself to see of I get mine 

morteeeeModerator
11 авг. 2021, 19:4611.08.21
05.11.15
1178

just been able to collect mine, check again and if still the same raise a ticket