Все Категории

Not possible to liberate

Not possible to liberate

Поиск
How to join our moderation team?
3 июнь 2017, 06:4203.06.17
10.03.15
1435

Not possible to liberate

many players are having problems with this, first the liberate option does not appear, then after 20 reloads when it appears, it does not let them get troops to liberate as the window to actually pick up troops does not open

not only they can not catch offense, they have to rely in others to liberate as they can not do it for themselves...

I know for a fact over 5 people in my coalition with this problem. all in diferent countries and different browsers, and yes they cleared cache hundred times. 


photo where you can not see the option to liberate



what they can do?

Просмотры
4k
Комментарии
17
Комментарии
3 июнь 2017, 07:1803.06.17
948

iIf it's your city then there should be liberate option..if it's someone's else city, then there is no liberate option only send reinforcement.

if it's your city and youhave no option, please report it to our Support Team
3 июнь 2017, 07:3103.06.17
3 июнь 2017, 07:32(отредактировано)
10.03.15
1435

it was his own city, and did not gave the option, 

also other people say it does not let them pick up troops for liberate, the ones they see the liberate option.... is there any special process we are missing? as i had no problem till now to liberate myself but they say they are stuck with the first screen and does not open anything to choose troops to liberate... they showed photos but there is not much you can see apart of bottons not working lol


3 июнь 2017, 08:3303.06.17
10.03.15
1435

liberating now is time consuming even when you finally get to know... why they changed so complicated?


finally we found the problem: click liberate after you refresh browser several times, then close the window that it opens so underneath is the good one.... the one to take troops out... the one that before the change used to open directly after liberate...


can i ask whats the purpose on adding an useless step? I must have missed the post where it said this changes... when it happend?
Alyona KolomiitsevaCommunity Manager
6 июнь 2017, 08:2606.06.17
17.09.15
8279

Thank you for this report. Our developers are aware of this issue and they are currently working on it.

As soon as they prepare a fix, it will be released. Please be patient, it may take some time. Thank you for understanding.

6 июнь 2017, 10:1006.06.17
6 июнь 2017, 14:47(отредактировано)
13.04.16
544

Alyona Kolomiitseva said:


Thank you for this report. Our developers are aware of this issue and they are currently working on it.

As soon as they prepare a fix, it will be released. Please be patient, it may take some time. Thank you for understanding.


uselles change ...  i spend  a lot of time trying to eliberate myself ... because i couldn't get  how to send troups to do it :(  ...and of course we get the same bla bla bla ... thank you for youre understaning ... and  we players  are again in loss without any compesetion ..
6 июнь 2017, 19:4506.06.17
10.03.15
1435
thanks Alyona, please keep us updated about it, its a big part of the game :-) and between the delays in showing the liberation option and the lag in the system, lately is impossible to catch the off when you are just sieged :-) 
19 июнь 2017, 01:5719.06.17
23.02.16
1
LMAO....... it's June 18, 2017 Liberate still not fixed
19 июнь 2017, 13:5719.06.17
01.03.16
5810
We're working on a fix. Thank you for your understanding.
28 июнь 2017, 07:4128.06.17
8

It's June 28th, 2017 and it is STILL NOT FIXED!

I just had this "Issue" , Fix it or give me free Weor Protections.

28 июнь 2017, 09:1828.06.17
948
gaskastan said:

It's June 28th, 2017 and it is STILL NOT FIXED!

I just had this "Issue" , Fix it or give me free Weor Protections.

Update comming in day or 2, should be fixed soon, be patience please
28 июнь 2017, 18:0428.06.17
775

Drag-Theseus said:


iIf it's your city then there should be liberate option..if it's someone's else city, then there is no liberate option only send reinforcement.

if it's your city and youhave no option, please report it to our Support Team

I haven't experienced this glitch personally, but AFAIK the "Liberate" option is available (or should be) wherever a siege is in place, regardless of who is sieging or being sieged. The image below shows a random siege in my neighbourhood, with players unbeknownst to me:  

The difference between raiding, sieging, reinforcing and liberating a besieged city has always been a bit of a conundrum (at least to me). Obviously, raiding a besieged city would return resources (if there are any) and sieging a city would result in taking over a previous siege, but the difference between liberating and reinforcing a city is less transparent. 

Although I'd have to put it to a test, one possible difference could be that a "reinforcement" of a city allows the units one is sending to profit from city defences while a "liberation" does not ... . If this is not the case, I fail to see the difference between "reinforcement" and "liberation" ... or am I missing something here? 

For a moment there I thought the difference might be that in one case the sent units are returned while in the other case they remain in the (liberated or reinforced) city, but if I recall correctly, in both cases the offensive units stay there and need to be recalled "manually".

Apologies, my 5th Cuba Libre is apparently one too many or one too few :-).

Concerned and confused :-)
P.



2 июль 2017, 06:1702.07.17
22.11.15
52

to liberate hit the liberate button in your city


close this window 

pick offence troops and hit send

if you win you are free if not you have to send more troops


have fun

3 июль 2017, 11:0203.07.17
10.03.15
1435
wire, some players do not see the otion of "liberate"
Alyona KolomiitsevaCommunity Manager
3 июль 2017, 11:5803.07.17
17.09.15
8279
Fortuna said:

wire, some players do not see the otion of "liberate"
We couldn't reproduce the issue, so please, ask them to contact Support if they face such issues.
4 июль 2017, 00:2404.07.17
4 июль 2017, 00:26(отредактировано)
22.11.15
52
Fortuna that the only one i know of where you have to close widow to send the offence to kill the siege , it been doing that to every coalitions , but have not seen a bug where there wasn't a liberate button but there are time's where the game needed to be reloaded to bring the scout and liberate button out but should only have to be reloaded once 
4 июль 2017, 17:2004.07.17
10.03.15
1435

Alyona Kolomiitseva said:


Fortuna said:


wire, some players do not see the otion of "liberate"
We couldn't reproduce the issue, so please, ask them to contact Support if they face such issues.

i did tell them, the problem is that its not easy to contact support as you know, just to find where to write the issue takes some time, but i will tell them again.

Any chance you can ask to put a visible link in front page to submit a ticket? that would be so helpful :)
Alyona KolomiitsevaCommunity Manager
5 июль 2017, 09:0205.07.17
17.09.15
8279
Fortuna said:


Any chance you can ask to put a visible link in front page to submit a ticket? that would be so helpful :)
I asked. Support say they are planning to put it in a visible place, but later :) They are filling their database, and most of the issues can be solved after reading an article, so they don't want players to create tickets if they can find the answer in a database :)