Hallo. I have the same problem. Reinstall plarium play and Raid several times. After few minutes the game freeze. Contact to support with no solution

Same issue here. Also tried several fresh installs and reached out to support (with no effect). I also run it on a Lenovo Legion. Some official acknowledgement or response would be greatly appreciated.

I've tried to login on my PC and it constantly has "server connection failed error".  Cannot login and get it started at all.

Same here . I start to play and then Raid crashes.  I have uninstalled and reinstalled emptied cache nothing helps.  Very frustrating. I am running windows 11 

I'm Actually having different issues but some of what you guys are saying is also happening to me aswell, my main problem is when i did a recent win11 update i started getting the message (game failed to launch, please uninstall or contact plarium support staff) which i have done with 0 response so far, and trust me i am getting pissed off, b/c i am not able to play until the next morning after reset (7pm est) i lose the former days reset rewards and i'm not able to do my resets after 7pm b/c of my job so i depend on doing my reset the following morning. i have also did everything the email told me to do , tried vpn, tried the cache deletion, updating direct X and microsoft runtime , and uninstall & re-install nothing works.