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Clan boss freezing

Clan boss freezing

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14 сент. 2019, 06:1114.09.19
03.04.19
2

Clan boss freezing

Anyone else have issues with the game just freezing for no reason? That's a rhetorical question because of course you do. When will this be fixed??  It is worse when it is a clan boss fight and a key is lost and have to wait another 5 hours for a key (or buy one.. )  then lose out on resources and the reward because you didnt have enough points for the reward you were aiming. 


I have Samsung Note 8 with most up to date OS and game version. 
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24
Комментарии
17 сент. 2019, 01:1417.09.19
28.03.19
1

I just had my clan boss battle freeze twice in a row, both keys lost.


Who do i talk too

28 сент. 2019, 15:3728.09.19
28.07.19
46
jack80newton said:

I just had my clan boss battle freeze twice in a row, both keys lost.


Who do i talk too

Same for me today.
30 сент. 2019, 18:0530.09.19
1
I'm having freezing issues every 10 minutes 
OpheliaA1Moderator
2 окт. 2019, 10:2102.10.19
11.03.19
368

Hi, OP


are you still experiencing these issues, if so let me know
18 окт. 2019, 22:0018.10.19
28.06.19
2
My game just started freezing with the last update and it's now costing me boss keys and arena and energy. What can be done about this?
18 окт. 2019, 22:0118.10.19
28.06.19
2
It's seriously taking money from my pocket and the fun out of playing.
28 окт. 2019, 13:2428.10.19
08.06.19
1
I've lost so many clan boss keys because of it freezing. It's getting really annoying!
29 окт. 2019, 01:1029.10.19
06.07.19
1
This is happening every day on hard mode 
5 нояб. 2019, 11:3305.11.19
24.03.19
1

OpheliaA1 said:


Hi, OP


are you still experiencing these issues, if so let me know

Hey, sorry to jump on the bandwagon but I experience these problems all the time. Both with Clan Boss and the android app locking up in general whilst playing.  I do try and keep a rough as hell log by dropping support tickets in even though they don't appear to be actively monitored as such. 


I have tried reducing the graphics and framerates, I have tried various things but it still crashes. To add insult to injury I see you are giving Plarium Play players compensation today, however I have received nothing despite constantly losing keys.


Every time I lose a key, I lose a tier of chest and another day. It really is having a big impact and ruining the game for me.  
6 нояб. 2019, 07:2106.11.19
15.02.19
2726

Unknown_Ranger said:


OpheliaA1 said:


Hi, OP


are you still experiencing these issues, if so let me know

Hey, sorry to jump on the bandwagon but I experience these problems all the time. Both with Clan Boss and the android app locking up in general whilst playing.  I do try and keep a rough as hell log by dropping support tickets in even though they don't appear to be actively monitored as such. 


I have tried reducing the graphics and framerates, I have tried various things but it still crashes. To add insult to injury I see you are giving Plarium Play players compensation today, however I have received nothing despite constantly losing keys.


Every time I lose a key, I lose a tier of chest and another day. It really is having a big impact and ruining the game for me.  

Hi

Our devs are workn to fix this type of issues like freezing in CB. The compensation is addressed to who affected by the plarium play client issue.


6 нояб. 2019, 23:2006.11.19
1

Just lost a key


9 нояб. 2019, 12:0809.11.19
18.09.19
3
This issue is really starting to irritate me I loose clan boss keys daily along with arena tokens and energy....I'm about to just delete this game and find another to play
9 нояб. 2019, 19:4509.11.19
15.02.19
2726
weaselishere419 said:

This issue is really starting to irritate me I loose clan boss keys daily along with arena tokens and energy....I'm about to just delete this game and find another to play
Did you tried with different wifi 4G vpn? What if if you are playn under plarium play? 
9 нояб. 2019, 22:4809.11.19
18.09.19
3
I have tried both and I'm still having the same issue ...Moto z3 latest Android os

10 нояб. 2019, 08:4210.11.19
15.02.19
2726
weaselishere419 said:

I have tried both and I'm still having the same issue ...Moto z3 latest Android os

What abt with vpn you tried that too? 
12 янв. 2020, 14:4712.01.20
23.03.19
1
Devs. I too am losing 1,000s of energy and keys and arena pts.  Im more upset about the CB keys because it affects the whole.clan not just an individual.  Your patch 1.12 seems to be broken for androids.  Either fix this time now or start compensating the players when tickets are put in...it is your obligation and due diligence to address this and support the players.   -thank you 
21 янв. 2020, 14:5421.01.20
14.11.19
1
Can you make a change to take the clan key at the end of the battle.  This keeps happening I have lost 4 over the last week.   Game just freezes.
22 янв. 2020, 01:1722.01.20
04.06.19
2
Still losing keys. Lost another two today. It's becoming a daily thing here. Is there nothing that can be done? Whenever I raise a ticket I'm given a standard response that doesn't address my query. I've tried all the suggestions above with no improvement
28 янв. 2020, 15:3128.01.20
25.12.19
1
Same here, you’d think they would get around to fixing this problem 
28 янв. 2020, 16:0828.01.20
13.05.19
1009
martinwood71 said:

Same here, you’d think they would get around to fixing this problem 
Whats your issue?