i provided your support with everything i could even recites from purchases that they go down to 1 year+ and the answer was you dont provide me with things that i can help you!!!its a shame...losing all that time and money only because you dont want to help me

hello
no news from my ticket for more than a week

help me pls

I've submitted a ticket now. I have a bunch of information to give them like latest transaction and stuff.

Is there a chance I might not actually get my account back ? 

Did any of you get your account back?

Many have yes.

Also, an update is that Plarium is working with us right now to help us figure this out. We checked in about it today with them.

There doesn't seem to be a very positive outlook in this thread. I'm still working with dthorne on my account ...it just sucks it's been about 2 weeks.

How long does it take on average to recover an account lost following the last update.
all the elements have been provided twice and still no return since February 8th. 

Merci

Hi I ve had my account hyjacked earlier today. Is there anything I can do to speed it up? I ve sent a support ticket and provided details about the id, clan, last transaction reciept, arena, cb team, nickname.

Same here

So plarium losing my account, and have not done anything in 3 weeks. is just pure waste of time and money.

Edit: took 3 weeks but got it back today 

Please DM me your support ticket number and details of what has gone on with your account. Thanks. 

Thank you, got it back today 😀

great to hear :)