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please help

please help

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How to join our moderation team?
3 янв. 2021, 02:1203.01.21
28.12.20
0

please help

I have invited a friend using the link  my friend joined has passed level 15 and i have been given no credit for this.  I tried to put a report in but it won't accept my game id or my co ordinates what can i do

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CrowbarModerator
7 фев. 2021, 17:2407.02.21
07.03.16
2050

Apologies, I missed this. Normally, this topic would go to "Bug Reports" where we check for new ones far more diligently than here.

As for your problem, we here cannot help. Someone needs to take a look at your account which we on the forum cannot. You need to file a bug report here for the Support to try to help you.

The ticketing system is, sadly, not very bright, and you have to provide your info precisely as it asks you to.

IMO, the easiest way is to copy your ID string by clicking on it in the bottom left part of the Help window (blurred here):

i

Then paste it in the "Your game ID or coordinates:" box and delete everything except the `pp<number>` part (the one between the first and the second slash). Don't leave any extra spaces.