Все Категории

security code by mail

security code by mail

Поиск
How to join our moderation team?
1 авг. 2022, 18:3101.08.22
16.06.22
3

security code by mail

hello, I have the strange problem with sending the double security code to the email to enter the game, for 10 days I sent all possible identifications such as payment to plarim, debit card, id card, email, and what not, reference from the bank of transfers, in response to which I received that there are no such payments to them, and I receive a response every 3 days by 1 email,

I find it very strange that you spend $500 in 1 month, send them a reference and a statement from the bank, and for 5 days they do nothing about it.

has anyone had a similar problem and how did they solve it and after how long

Просмотры
12
Комментарии
7
Комментарии
CrowbarModerator
2 авг. 2022, 00:5802.08.22
07.03.16
2340

I've asked about it for you. I expect we'll need the Support, but gimme a day to check.

2 авг. 2022, 03:3902.08.22
16.06.22
3

I sent 4 inquiries to the support, with 10 emails, all the necessary coordinates, email, payment to plarium, identification cards and debit and I've been waiting for a week

CrowbarModerator
2 авг. 2022, 11:2802.08.22
07.03.16
2340

They are currently experiencing some issues with those emails. They are on it, but it seems to be beyond just Plarium, so it takes time to get to the bottom of it. 

I also mentioned your ticket number. If the Support didn't get back to you since you sent it to me, they should do so soon.

Apologies for the inconvenience.

2 авг. 2022, 11:3402.08.22
16.06.22
3

how long should I wait for them to contact me and I will send them everything this way if that is the problem

CrowbarModerator
2 авг. 2022, 23:4702.08.22
07.03.16
2340

If they don't reply by mid-day Wed UTC, ping me here and I'll ask again.

Sorry I cannot help more. I am just a regular player and I can only ask, not act.

CrowbarModerator
3 авг. 2022, 10:2503.08.22
07.03.16
2340

It should be working correctly now. Please try and let me know.

11 авг. 2022, 19:2611.08.22
16.06.22
3

its work ok