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Blank launch window on Macbook M1

Blank launch window on Macbook M1

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13 дек. 2020, 12:4713.12.20
20.02.17
1

Blank launch window on Macbook M1

Hello

Anyone else experienced the same problem with game not loading?  Installed plarium play app on my Macbook (M1) . When launching I only get a blank window. Tried to re-install  (app and game) with no success, still launch with a blank window. Launch normal on my other Macbook (Intel) so it might be a bug regarding the M1 CPU on this new Macbook?

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CrowbarModerator
13 дек. 2020, 14:0013.12.20
07.03.16
2334

I frequently hear of people having issues, both on Mac and Win. You can report a bug here.

Before you do so, did you reinstall on uninstall and then install again? I have no idea what the difference is, but the latter is what Plarium usually recommends.

13 дек. 2020, 15:4113.12.20
20.02.17
1

Yes, did a complete re- and uninstall. 

CrowbarModerator
13 дек. 2020, 18:5313.12.20
07.03.16
2334

Then submit a bug ticket. I hope they can help you.

13 дек. 2020, 19:2613.12.20
13 дек. 2020, 19:28(отредактировано)
13.12.14
1282

I have a similar problem on my Dell PC running Windows 10

Somebody turned the lights out

The game is running because I can hear the music .... and I still get the bluddy pop-ups, but no game - https://prnt.sc/vyg4ru

I am forced to use an old laptop with many keys missing and a busted touchpad

.... but the mouse-wheel fails in the app (but not in browser)

CrowbarModerator
13 дек. 2020, 23:1713.12.20
07.03.16
2334

Snowgoon, that too is for bug reports. All I can do is repeat the old "do a full uninstall of your app, and then install a freshly downloaded app" mantra, but I don't think you want or need to read that, do you? 😉