Все Категории

Can't send messages - says plarium has blocked because of spam - not correct

Can't send messages - says plarium has blocked because of spam - not correct

Поиск
How to join our moderation team?
Комментарии
CrowbarModerator
11 нояб. 2020, 13:3711.11.20
11 нояб. 2020, 23:30(отредактировано)
07.03.16
2334

Just heard back from them. Apparently, you are not banned.

Please, check. If you're still having issues, please provide a screenshot of the error message.

20 дек. 2020, 00:5420.12.20
20.02.17
17

Evening Captain:  I sent 2 screenshots to a Brotherhood member and again Plarium gave me the red ink for alleged spamming.  Any assistance would be greatly appreciated.  

A

CrowbarModerator
20 дек. 2020, 13:5420.12.20
07.03.16
2334

My Plarium contact will be unavailable tomorrow. Please, raise a ticket as the last time, and ping me with your ticket number if you don't hear from them by Tuesday.

24 дек. 2020, 03:2324.12.20
20.02.17
17

Your request [2561693] has been received and is being reviewed by our support team. We'll contact you as soon as we have an answer for you.



CrowbarModerator
28 дек. 2020, 17:5528.12.20
07.03.16
2334
Amadeus

Your request [2561693] has been received and is being reviewed by our support team. We'll contact you as soon as we have an answer for you.



You should be unbanned now. Sorry it took so long. It's that time of the year, I'm afraid, and the whole migration fuss is not exactly helping.

13 янв. 2021, 22:4113.01.21
20.02.17
17

Evening Captain:  Again Plarium gave me the red ink for alleged spamming. Nothing but coversation occured in that chat. I have no idea why this is happening. Any assistance would be greatly appreciated.  

CrowbarModerator
16 янв. 2021, 01:1516.01.21
07.03.16
2334

Amadeus, I asked them to figure out why are being banned so often. Sadly, I haven't heard from them yet. Did they at least unban you?

16 янв. 2021, 01:4516.01.21
09.05.17
33

I can confirm it's not spamming - simply two teamies chatting and sharing game info. 

I hope Plarium will stop this now - as you said; happens often..

CrowbarModerator
16 янв. 2021, 15:3616.01.21
07.03.16
2334

Yes, that's why I've asked that they check the cause of it.

Not long ago, I got banned from the forum whenever I posted a single reply to any of the players' questions. 😂 Luckily, as a mod, I was also allowed to unban myself, because that makes sense. 🙈

17 янв. 2021, 22:5717.01.21
20.02.17
17

Evening Captain:  Still banned.

CrowbarModerator
18 янв. 2021, 15:1718.01.21
07.03.16
2334

Amadeus, I was told that you should be unbanned again. They'll try to figure out why are you being banned, but there is no time frame for that.

Luckily, you have your own "please, unban me again" topic. 😉

11 апр. 2021, 19:5211.04.21
09.05.17
33

Hi Crowbar - here we go again, but this time it's me, not Amadeus, for a change lol

CrowbarModerator
11 апр. 2021, 20:1311.04.21
12 апр. 2021, 11:10(отредактировано)
07.03.16
2334

I'll let them know. They should unban him tomorrow.

CrowbarModerator
12 апр. 2021, 11:1512.04.21
07.03.16
2334

Lizzie, I just heard back from them. Apparently, you are not banned.

Please, check and let me know.

CrowbarModerator
13 апр. 2021, 10:3513.04.21
07.03.16
2334

Thank you. You should be unbanned now. Please, check and confirm.

13 апр. 2021, 13:2913.04.21
09.05.17
33

Works again now - thank you so much for your quick response and good help, as always.

14 апр. 2021, 10:3114.04.21
14 апр. 2021, 10:34(отредактировано)
09.05.17
33

- and back to being blocked... 

Was able to send 4 messages before I was blocked again... 

https://prnt.sc/11dnsjd 

AlinaCommunity Manager
14 апр. 2021, 15:3014.04.21
21.05.19
3512
Lizzie

- and back to being blocked... 

Was able to send 4 messages before I was blocked again... 

https://prnt.sc/11dnsjd 

Hi, Lizzie! Sorry to see you're banned again 😫  I've unbanned you 😉

14 апр. 2021, 15:4614.04.21
09.05.17
33

Thank you, Alina :) Do you know why this keeps happening to both of us? Must be a damn hot line or something :p