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New: Hacker Reporting

New: Hacker Reporting

In response to the growing number of reports about unfair play, we have started working actively on the large-scale in-game system that will help us to combat the usage of any methods allowing to get an unfair edge in the game. While this system is in development, we're also adding a cheat report functionality. If you've noticed any suspicious player behavior in battles, please feel free to notify us via the "Report Cheater" button. It's available in the player's profile. To find players from previous battles, tap on the Friends icon in your Hangar and select "Recommended" tab.

Our special algorithms will be checking reported players additionally and issuing bans if the evidence confirming those reports is found. This is going to be a test run, for now, so we will greatly appreciate your feedback and support.

Thank you for making the game better along with us.

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73
Комментарии
29
4 сент. 2021, 08:3104.09.21
4 сент. 2021, 13:2104.09.21
03.09.21
4

Yessss..im glad that have been added...now the problem is a bug...after update i cant enter any match...the internet will weak or disappear,even though in strong network coverage..im  only one have this problem??anyone have this problem??please fix immediately...tq

i


i


4 сент. 2021, 14:1704.09.21
01.09.21
7

Hi, what happend if you were wrongly accuse of cheating. I think some newbie reported me after i 2 shot his light mech with a Long Arm 10. 

6 сент. 2021, 03:3206.09.21
18.05.20
2
bmiilo

Hi, what happend if you were wrongly accuse of cheating. I think some newbie reported me after i 2 shot his light mech with a Long Arm 10. 

Yes! even I was wrongly accused by many players. Now my account is banned 😭😭 Someone Do SomeThing! 

6 сент. 2021, 04:4106.09.21
06.09.21
2


i

My account blocked


6 сент. 2021, 04:4206.09.21
06.09.21
2


i

Plz  help me


6 сент. 2021, 05:5906.09.21
06.07.20
1

I am also false banned due to I 5-6 times shot a mech and it died so he false banned me and I am banned pls unban my acc

1488560

6 сент. 2021, 13:0506.09.21
06.09.21
42

So  far  all  posts  are  about  inaccurate  (  possibly  )  system  bans.      I  would  hope  this  new  system  is  more  complex  that  it  appears  on  the  surface.    Just  pushing  a  button  "this  guy  cheats"  button  in  game  allows  both  trolls  and  poor    sports  an  opportunity  to  screw  with  a  ligitimately  skilled  player.    

AlinaCommunity Manager
7 сент. 2021, 11:2107.09.21
21.05.19
3512
Rock Devil

Yessss..im glad that have been added...now the problem is a bug...after update i cant enter any match...the internet will weak or disappear,even though in strong network coverage..im  only one have this problem??anyone have this problem??please fix immediately...tq

i


i


Hello! It's a known issue, Pilot. We'll do our best to fix it as soon as possible. Thanks for bearing with us! 

AlinaCommunity Manager
7 сент. 2021, 11:2207.09.21
21.05.19
3512
bmiilo

Hi, what happend if you were wrongly accuse of cheating. I think some newbie reported me after i 2 shot his light mech with a Long Arm 10. 

Hi! Our special algorithms will be checking reported players additionally and issuing bans if the evidence confirming those reports is found. If your account has been unfairly banned, please contact our Support team on this matter. Here is the link for you -> https://plrm.me/arena_support Our agents will be happy to help. Good luck!

AlinaCommunity Manager
7 сент. 2021, 11:2307.09.21
21.05.19
3512
Igstreem YT

Yes! even I was wrongly accused by many players. Now my account is banned 😭😭 Someone Do SomeThing! 

Hey, Pilot! Sorry to hear you've been banned. Please contact our Support team on this matter. Here is the link for you -> https://plrm.me/arena_support Our agents will check your case. Cheers! 

AlinaCommunity Manager
7 сент. 2021, 11:2407.09.21
21.05.19
3512
John Rock


i

My account blocked


Please contact our Support team if you think that you've been unfairly banned. Here is the link for you -> https://plrm.me/arena_support No worries, our agents will help you. 

AlinaCommunity Manager
7 сент. 2021, 11:2607.09.21
21.05.19
3512
Soulalex12e4

I am also false banned due to I 5-6 times shot a mech and it died so he false banned me and I am banned pls unban my acc

1488560

Hi! You need to contact our Support team for them to check this case. Here is the link for you -> https://plrm.me/arena_support If you've been unfairly banned, our agents will definitely unban you. Good luck!

AlinaCommunity Manager
7 сент. 2021, 11:2707.09.21
21.05.19
3512
Jack Neat

So  far  all  posts  are  about  inaccurate  (  possibly  )  system  bans.      I  would  hope  this  new  system  is  more  complex  that  it  appears  on  the  surface.    Just  pushing  a  button  "this  guy  cheats"  button  in  game  allows  both  trolls  and  poor    sports  an  opportunity  to  screw  with  a  ligitimately  skilled  player.    

Hey, Jack! Of course, we do plan to improve the system in future 😉

15 сент. 2021, 15:4115.09.21
15.09.21
2

Played a match this morning, and everytime i got close to a couple of players the connection erroe popped up, next, I was dead.... same 2 guys. whole match long. Never one to call out, but I reported them.

17 сент. 2021, 03:5617.09.21
18.05.20
2
Alina

Hey, Pilot! Sorry to hear you've been banned. Please contact our Support team on this matter. Here is the link for you -> https://plrm.me/arena_support Our agents will check your case. Cheers! 

Thank you! Will reach out help from them!


17 сент. 2021, 14:3417.09.21
09.05.21
5

Many players report me for no reason. End result, I got Banned

20 сент. 2021, 16:3820.09.21
01.09.21
8

Hi, I'm in doubt.  I already suffered a one day ban and after I played more matches I was banned for 3 days.  i'm not cheating but if i was i would have been banned for weeks right?  Could you review how this ban is being automatically?  and if there's something i'm doing that i have no idea about, could you let me know?  I'm playing without a ban, but I'm afraid this could happen again, so I'm writing here.  thanks.

i


AlinaCommunity Manager
22 сент. 2021, 17:5922.09.21
21.05.19
3512
David Hamilton

Played a match this morning, and everytime i got close to a couple of players the connection erroe popped up, next, I was dead.... same 2 guys. whole match long. Never one to call out, but I reported them.

Thanks for reporting, Pilot! 🤗

AlinaCommunity Manager
22 сент. 2021, 18:0022.09.21
21.05.19
3512
DJBala192

Many players report me for no reason. End result, I got Banned

Sorry about that! However, all the reports are being additionally checked by our automatic system. If you have any questions about your ban, you need to contact our Support team. Here is the link for you -> https://plrm.me/arena_support Good luck!

AlinaCommunity Manager
22 сент. 2021, 18:0222.09.21
21.05.19
3512
BarbozaJr

Hi, I'm in doubt.  I already suffered a one day ban and after I played more matches I was banned for 3 days.  i'm not cheating but if i was i would have been banned for weeks right?  Could you review how this ban is being automatically?  and if there's something i'm doing that i have no idea about, could you let me know?  I'm playing without a ban, but I'm afraid this could happen again, so I'm writing here.  thanks.

i


Hi! It seems our system detects something on your account. Please contact our Support via https://plrm.me/arena_support We’ll try and take it from there!