I'm asked to confirm e-mail account, but I can't... and support page is unreachable

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I'm asked to confirm e-mail account, but I can't... and support page is unreachable

BlueTwoEyes

Jul 3, 2018, 14:4907/03/18

07/01/18

I'm asked to confirm e-mail account, but I can't... and support page is unreachable

Hi, I am new in Vikings for less than 24 hours. Registered with my e-mail adres, but on profile page it ask to verify my e-mail address.

When trying so, it claims its not a valid e-mail adres. But it is. I read the suggestion to reach out to support, but the page https://support-portal.plarium.com/en/vikings-web/faq does not open, is unreachable.

Suggestions?

Comments

Erna FieryAdmin

Jul 4, 2018, 06:2507/04/18

01/25/17

491

Hello, BLUETWOEYES! Mail confirmation is optional. Could you load the game without confirmation?

BlueTwoEyes

Jul 8, 2018, 16:4807/08/18

Jul 8, 2018, 16:53(edited)

07/01/18

I can login to game and forum with my e-mail address and password. If I ever forget my password, I assume it can be reset via my e-mail. But as long as I don't complete registration, reset won't work or will it?

See below the msg I get when I try to complete registration.

I can assure you, my e-mail address is valid, but it isn't a Hotmail, google or other major address.

How can I connect with Plarium Support?

Erna FieryAdmin

Jul 9, 2018, 09:2907/09/18

01/25/17

491

Hello, BLUETWOEYES! Please send your request to games.support@plarium.com regarding this case. Describe your situation and provide details. Attach screenshots if necessary. Thank you in advance!

The topic is locked. You cannot post comments.

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