around 30 min ago, i have be quick off the game with a connection lost message...
no maintenance was planned
have clean my cache several time
try maybe 10 time to start the game ( on pc via plarium.com )... it load at 95% and then the "connection lost" error...
i am mad at plarium now...
trying to login normally and i have :
but using a VPN for hide my IP, i have :
so, plarium is blocking me... probably because i have login in my 4 other city just before... as some have explain on the forum, you are blocking people who login often or have more account...
It is insane to block customer... don't use a nuclear bomb for stop a mosquito... you will have plenty of innocent victim as collateral damage and you will loose customer...
And yes, i am a paying customer... one the the guy who help you to have your salary at the end of the month... for evidence, my expense with plarium between 8 and 11 september ...
stop blocking your paying customer... playing via vpn is a no go due to the huge lag...
and please, don't reply by a "refresh your browser", i have do it... in fact, it is the refresh who have lead to several login/logoff... due to the blinking of button who appear from time to time and make it difficult click by exampple when hitting a invader...
Now, it explain why plenty of people in my clan have problem to connect to the game and have similar error...
@ANESFAN hey bud, did you connect to few other accounts befor this one ? if yes then your ip will be blocked for 2hours we are already talking about this in another topic
yes, i was ...
Not sure what plarium devs are smoking but it is not the way to stop hacker who do ddos attack.
A ddos attack is thousand of connection in a few minutes... hacker are not stupid and can use VPN too for gain access...
Why they don't do as most site, simply a good catcha during the loggin... a good one will stop most of the robot used for ddos attack...
Now, they are punisihing loyal customer... if they continue, they will loose they stream of money and the game will die... they are really shooting in their own foot like idiot.
i agree that there is other options to avoid ddos attacks without causing issues to loyal customers.
Kud said:
... there is other options to avoid ddos attacks without causing issues to loyal customers...
I have think about it... the previous ddos attack was creating hundred of thousand account in plenty of kingdom...
These accounts was low lvl with 150 influence, never having buy something, having default name who begin by player_123456789...
With these parameter, it is very easy to create a filter who block hacker/spammer
Given all the complaints about bugs, and forum programming experts suggesting fixes ,it would suggest that the programmers might not be as adept as we would like them to be.
However there is the alternative point of view, that it may serve other purposes that they do this.
As to the catchpa suggestion.
I have found the one they use for us to log in to the forum is problematic, and have on many occasions had to do more than one of the puzzles, which isn't of much use if you want to reconnect to the game quickly.
I already suggested in a different thread that they have a database so that players with static IPs can register their IP as "safe to connect". At least this eliminates the problem for people with static IPs.
When you have a specific IP linked to a specific account, it is easy to kill the account if the IP proves to be malicious. This way, you are selectively killing malicious accounts. Attackers will eventually stop their attacks as they prove to be useless.
I have the same problem. Since 5 hours I try to start the game with my laptop (pc). It loads up to 77% and than it says "connection lost". I already cleaned my "plarium profile", I cleand my google chrome. I tried to start the game with firefox, I downloaded the plarium browser. Always I get the same error "connection lost". Can somebody help, please?
I also tried to get some support about:
https://support-portal.plarium.com/en/throne-web/faq
Answere: This site is not reachable.
Hi
I have the same problem as you GNUF ... game loads up to 77% and then "Connection lost" error appears. Clearing cache not helping, using Firefox, Chrome and/or edge not helping ... Plarium not helping. They just keep answering that I must have bad connection or PC troubles ... well this is not the case.
Mistress Cara said:
this happens to me on a regular basis and it is frustrating that they cannot or will not fix the problem.
Greetings!
Please describe your issue in more detail. Please specify the platform you're playing at.
