Problem with personal reward!!!!

11 Replies
User
16 February, 2018, 2:31 PM UTC

HI since the last uplateĀ  there is a bug. I can not recover the personal rewards of kvk and kvk-revenge events.

it's been 6 months that I'm in this clan and it tells me: that I can not get the points and rewards because you joined the clan after the appearance of the competition. it's not true I never left or re-entered my clan. it's been 6 months that I'm in this clan. what is happening???

it's already 2 events that I can not recover my points and rewards. this kvk-R and the kvk last week.

Could you fix this problem please and do not just send me an automatic message. I pay for this game and the problems are never solved.



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User
16 February, 2018, 9:48 PM UTC

Me and at least two other members of our clan have the same issue. One of them is the clan chief and in it for about half a year now.

One addition: In the Clan-List the points are shown!
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CIM
User
17 February, 2018, 5:09 AM UTC
Maybe you want to quit the clan and rejoin ... it might be the fastest way to fix your problem ... it could take them a long time to fix it ...
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User
17 February, 2018, 8:03 AM UTC
Yes i can try that
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User
17 February, 2018, 11:48 AM UTC
I have the same screen. But in clan list you can see your points made during running kvk.
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User
17 February, 2018, 9:13 PM UTC
yes butĀ  when the kvk is over, do you get your reward 'personal realization"?
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User
21 February, 2018, 12:24 AM UTC

hi, each weeks since the last uplate i can't get the rewards of personal achievements for kvk and kvk-R. while we win kvk and kvk-R

3 weeks it lasts and you do nothing to solve the problem. it's a shame.



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User
21 February, 2018, 6:58 AM UTC

You can get rewards for personal achievement only if your kingdom won KvK.

Have you the only this alert or you also didn't get rewards for the win?

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User
21 February, 2018, 8:20 AM UTC

One my friend had the same. After winning in Kvk he got rewards. Did you win this event?

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User
26 February, 2018, 12:54 PM UTC

yes we won 3 kvk except this one yesterday. so I could not check if the problem was solved

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User
8 March, 2018, 1:52 PM UTC

I still have the message that I joined the clan after the start of the event but I got the personal rewards this time

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User
10 March, 2018, 11:11 AM UTC
I have the same problem. We won our last KvK revenge and I did get the personal rewards. But I could not check my progress towards personal achievements because of this bug.
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