Lost gold rewards

7 Replies
duke_sevilla
8 October, 2017, 3:10 PM UTC

Hello everyone


I have not received many gold rewards for personal and clan achievements in EVENTS


Can you help me with this issue?


Thank you very much



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Yggdrasil_in_fire
9 October, 2017, 8:15 AM UTC

Hi, dude. You didn't receive just gold, right?

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SteelTorin
9 October, 2017, 1:28 PM UTC

how long do you wait, mate?

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duke_sevilla
9 October, 2017, 1:43 PM UTC

I am not sure about other awards like impulses. The first reward I see I do not get is gold

And I think it is been since 2 or 3 of weeks ago


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Khahan
22 October, 2017, 11:31 PM UTC
I submitted a ticket for this problem last weekend and have not heard back. I run 2 accounts, both actively participating in clan events and both in the same clan.  My secondary account got everything just fine. My main account was not awarded multiple checkpoints and lost out on about 22k gold and all the boosts.  Submitted a ticket a week ago and have not heard back. 
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Yggdrasil_in_fire
23 October, 2017, 8:32 AM UTC

gregoryjhoover said:


I submitted a ticket for this problem last weekend and have not heard back. I run 2 accounts, both actively participating in clan events and both in the same clan.  My secondary account got everything just fine. My main account was not awarded multiple checkpoints and lost out on about 22k gold and all the boosts.  Submitted a ticket a week ago and have not heard back. 

Check the spam messages, maybe you can find answers on your requests.

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Khahan
23 October, 2017, 9:21 PM UTC
Happy to say I do have a response.  Issue isn't resolve yet, but they have communicated and we're working on it. :)
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Corgi_Viking
24 October, 2017, 7:53 AM UTC
gregoryjhoover said:

Happy to say I do have a response.  Issue isn't resolve yet, but they have communicated and we're working on it. :)
it sounds good. 
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