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Anyone else having a problem logging in???

Anyone else having a problem logging in???

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Aug 28, 2017, 12:3508/28/17
Aug 28, 2017, 12:36(edited)
06/10/17
63

i agree, it's not acceptable than secondary access can play during others with plarium account can't do anything 

Aug 28, 2017, 12:4108/28/17
02/03/17
16
Again, and again the same problem, 4 times today and when i contact plarium support only excuse and that's all, with the money we spend in this game maybe they could solve the problem definitively !!
Aug 28, 2017, 12:4208/28/17
04/04/17
6

We certainly are not getting what we paid for when we recharge.  Laws in all countries I imagine are the same or similar where you have the right to expect the goods or service that you paid for as advertised.

This my friends is a situation whereby we were led to believe we would be getting a service - ie: game - that works and can be accessed at any time except for scheduled maintenance periods.

I am not getting what I paid for and think all who pay for this garbage deserve a refund!
Aug 28, 2017, 12:4508/28/17
03/23/17
22

Karen for president!


Aug 28, 2017, 12:5708/28/17
9
Wow, this is taking way too long to fix!  
Aug 28, 2017, 12:5808/28/17
03/22/17
2
at that time I was just a small player.... but now allmost lvl 25...so this time it would hurt.
Aug 28, 2017, 12:5908/28/17
03/22/17
2
I hope you all have shields up for days.... :(
Aug 28, 2017, 13:0408/28/17
06/10/17
63

Kudjate said:


albrechts_stijn said:


last time this happened I lost all troops because my shield dropped during this problem.....getting pretty pissed about it...

You can actually get refunded or send ticket to get units and rss back, happend to a clan mate, he refunded and quitt.


are you sure, a clan's mate, lost a protection before the time limit, he doesn't be refounded because he could'nt present the report cause he lost it during the bug


another lost ressources, level of buildings and level of knowledges +300k gold, cause of a bug game,  fortunatelly, this person do screenshot, i hope they will do somthing for this person

Aug 28, 2017, 13:0708/28/17
06/10/17
63
wullymacgsa said:

I hope you all have shields up for days.... :(
unfortunatelly, i didn't have time to activate a long duration
Aug 28, 2017, 13:0808/28/17
Aug 28, 2017, 13:08(edited)
03/23/17
22

mimicat said:


Kudjate said:


albrechts_stijn said:


last time this happened I lost all troops because my shield dropped during this problem.....getting pretty pissed about it...

You can actually get refunded or send ticket to get units and rss back, happend to a clan mate, he refunded and quitt.


are you sure, a clan's mate, lost a protection before the time limit, he doesn't be refounded because he could'nt present the report cause he lost it during the bug


another lost ressources, level of buildings and level of knowledges +300k gold, cause of a bug game,  fortunatelly, this person do screenshot, i hope they will do somthing for this person


didn't matter at that time...I was a small player....but if it happens now...I would be screwed....


Aug 28, 2017, 13:1008/28/17
05/17/17
3

Dmn! The server is down for more than 3 hours  today, with bonuses for building and reserch - i'm so happy!


Is there any compensations???
Aug 28, 2017, 13:1408/28/17
Aug 28, 2017, 13:14(edited)
06/10/17
63
last time, we didn't have a compensation, even if the duration is longer than an update
Aug 28, 2017, 13:1808/28/17
03/23/17
22
I am off.....no point sitting here and waiting for this to be fixed.....could take ages...
Aug 28, 2017, 13:1808/28/17
06/11/17
1
i have the same issue here can't login.
Aug 28, 2017, 13:2308/28/17
08/16/17
1
1 HOUR!!! I can't login - server error... 30 more minutes and I will recall my payments and cancel that game!!!
Aug 28, 2017, 13:5408/28/17
06/17/17
3
Been at it for over a hour now, can not log into server 399. This is absolute horse malarky!
Aug 28, 2017, 14:0008/28/17
04/07/17
1350
I has been going on now for almost 5 hours ...
Aug 28, 2017, 14:1208/28/17
06/10/17
63

idem, i'm tired to wait

if they can fix it promptly, i'll be pleased - i can prolongate the protection
Aug 28, 2017, 14:1608/28/17
2
Still unable to log in.
Aug 28, 2017, 14:1608/28/17
08/07/17
1
not able to login again. Have tried firefox and chrome. no luck. This is so ANNOYING!!!!!!!
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