Anyone else having a problem logging in???

68 Replies
25 August, 2017, 11:28 AM UTC

The game usually crashes 2 or 3 times a day on PC, most of the time its a simple restart but every couple of days I have to clear the browser cache, reboot and refresh the router. Frustrating but it works for me.

The android account on my tablet works fine, haven't had any issues there.
UTC -4:00
25 August, 2017, 7:50 PM UTC
is anyone else having problems logging in, iv been trying for two hours now and its stuck at 50% i also keep getting something about memory
UTC +1:00
28 August, 2017, 6:16 AM UTC
emilygarland26 said:

is anyone else having problems logging in, iv been trying for two hours now and its stuck at 50% i also keep getting something about memory
You can try clear your browser cache if this still relevant
UTC +3:00
28 August, 2017, 10:54 AM UTC
Login server connection issues, AGAIN.  Gets to 80% and freezes, then the message.  Cleared cache yadda yadda yadda, no go.  Please fix. 
UTC +8:00
28 August, 2017, 11:01 AM UTC

same here

i was blocked by a bug in the game  which freeze it, i tried to reconnect  and i can't connect again blocked at 80%
UTC +2:00
28 August, 2017, 11:02 AM UTC

I am in the same trouble. Chrome, Firefox, Opera, EA. I tried all the browsers. Cache clear does not solve this problem.

UTC +9:00
28 August, 2017, 11:16 AM UTC
I have the same problem loads until 80-90% and then says restart or contact support
UTC +7:00
28 August, 2017, 11:29 AM UTC
Yes is happening again ... well it happened between OP and now also another time ... seems to be a continuous problem ... good thing I didn't just start my 30 minute 30% construction upgrade item and then have this happen and then not be able to do upgrades while it is active ... it is really getting irritating ... and yea we know to clear browser etc.
UTC +1:00
28 August, 2017, 11:31 AM UTC
same here.... :(
UTC +8:00
28 August, 2017, 11:33 AM UTC
"login server connection lost"....
UTC +8:00
28 August, 2017, 11:36 AM UTC
Yep, same with me. Stuck at 90% then the message to restart .... Done all the tricks as well and nothing. .... Great support by the way ,,  LOL
UTC +1:00
28 August, 2017, 11:38 AM UTC

same problem in RU region

UPD: Error: login server connection lost
UTC +2:00
28 August, 2017, 11:38 AM UTC
This is a serious problem ... this keeps happening ... you can't feel safe to drop shield and attack and that then you might be disconnected from game for who knows how long ... really making game NOT FUN ...
UTC +1:00
28 August, 2017, 11:40 AM UTC
same here
UTC +8:00
28 August, 2017, 11:46 AM UTC

Code d'erreur : Login server connection lost

Sa commence a bien souler se jeu

UTC +1:00
28 August, 2017, 11:54 AM UTC
any support ?? im geting sick to have these problems, and everytime a bunch of peopl have the exact same problem at the same time, tried 3 different computer problem is coming from them like usual...
UTC +2:00
28 August, 2017, 12:00 PM UTC

for a game where we buy pack and gold,  and not having them by cheat means, why plarium account suffer so much of bug connexion?

is it a beta game or a real game?

means of communication between members of the clan is already limit, only a chat 

report disappear very fast 

now we can't connect when we want :(

last time we can't do nothing in the kvk during many hours, during that time, other supports could play: facebook gameroom and application

you tell us the bug was fixed, but it's not the case

this time really fix it

UTC +2:00
Ivar Marksman
28 August, 2017, 12:06 PM UTC

This issue has been forwarded to our specialists for further investigation.

Best regards,

Your Plarium Support Team

Bearer of the highest Knowledge
UTC +3:00
28 August, 2017, 12:19 PM UTC
yet again, another lockout which seems only to affect pc users. Phone users can still log in. There will be a number of people who will lose their shields during such a long delay. Lots of things planned for today, I can't do. It really is unacceptable how often this happens.
UTC +1:00
28 August, 2017, 12:21 PM UTC

Since the last major update seems an update is impossible with screwing up the game somehow.

Ridiculous situation!
UTC +7:00
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