Login Server Connection Lost

52 Replies
User
28 August, 2017, 1:09 PM UTC
a freind just lost his shield loosing 596m inf of troops 13b rss bcuz he couldn't connect, now i want to know what plarium do for these players who loose that much ? apologize ? bcuz its not enough
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User
28 August, 2017, 1:13 PM UTC
This seems to be a very common problem this morning. Is there a maintenance shutdown only on the browser platform? I can login via iPhone app, but not via PC this morning.
Raven Warrior Queen
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CIM
User
28 August, 2017, 1:15 PM UTC
Kudjate said:

a freind just lost his shield loosing 596m inf of troops 13b rss bcuz he couldn't connect, now i want to know what plarium do for these players who loose that much ? apologize ? bcuz its not enough
When he logs in he needs to right away take screenshots of the battles that took these items from his account ... then maybe they refund the lost resources/troops ...
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User
28 August, 2017, 1:25 PM UTC
Started playing the game two days ago. Loved it....spent £450 to upgrade my palace and other buildings to 24 and my Hero to Level 11 and now...guess what....I cannot get into the game.  Like the rest of you ...I can load up to 90% and then I get the message about not being able to link to the server..Disgusting.
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CIM
User
28 August, 2017, 1:32 PM UTC
Challengers35 said:

Started playing the game two days ago. Loved it....spent £450 to upgrade my palace and other buildings to 24 and my Hero to Level 11 and now...guess what....I cannot get into the game.  Like the rest of you ...I can load up to 90% and then I get the message about not being able to link to the server..Disgusting.
That's a lot of money to spend in the first two days of playing a game ...
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User
28 August, 2017, 2:18 PM UTC
Still not able to log in.
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User
28 August, 2017, 2:32 PM UTC
same bug from France with all navigators wew
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User
28 August, 2017, 2:35 PM UTC
Game just started
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User
29 August, 2017, 12:07 AM UTC
This is bulhit !!!!!! The clan battle just starts,  and I get kicked off, Im the leader of the clan who is doing the onslaught with my clan and now I have a connection error ??????????  Whatever !!!
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User
29 August, 2017, 12:10 AM UTC
zootmcfee said:

This is bulhit !!!!!! The clan battle just starts,  and I get kicked off, Im the leader of the clan who is doing the onslaught with my clan and now I have a connection error ??????????  Whatever !!!
exact same problem just now, insane they can't fix something for good -.-'
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User
29 August, 2017, 12:19 AM UTC
This is not a users browser issue at all ,,, your servers are crashing !! This is not our issue , you need to fix your end ! You can come up with all the mumbo jumbo you want, makes no difference , this is YOUR issue !
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User
29 August, 2017, 12:21 AM UTC
zootmcfee said:

This is not a users browser issue at all ,,, your servers are crashing !! This is not our issue , you need to fix your end ! You can come up with all the mumbo jumbo you want, makes no difference , this is YOUR issue !
i have 3 computers in here no way i can get browser issue on all 3 at the exact same moment.
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User
29 August, 2017, 12:23 AM UTC

Clan battle  just started and i was having to reload the browser due to game hanging on transfer my town.  now all i get is connection error on loading screen at 90%i clear my cached and cookies with no luck still same error at 90%

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User
29 August, 2017, 12:25 AM UTC
Same here, his is becoming a patern.
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User
29 August, 2017, 12:28 AM UTC
Same but different. 2 Computers, 2 users in the same Reing.  One perfects normally without reload. The other just like people above
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rai
User
29 August, 2017, 12:28 AM UTC
hello PLARIUM?????? whoo s gonna suport my looses if i can t log in???????? i saw the tranzaction on pay pal goes imediately
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User
29 August, 2017, 12:31 AM UTC

chrisjmartin said:


Clan battle  just started and i was having to reload the browser due to game hanging on transfer my town.  now all i get is connection error on loading screen at 90%i clear my cached and cookies with no luck still same error at 90%



yep exact same thing for me, big time lag on transfer of town,,,,, that tells me that many people went to attack and YOUR SERVERS CRASHED !!!!

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User
29 August, 2017, 12:40 AM UTC

When something like that happen, game should be off for everyone, now browser players will just wait and hope the support will fix this befor ther shield drop...

we always have this problem we had it 2times today, so they should be prepard to fix it, but i think no one check the forum so til they see our messages we have time to sleep and wake up

ps: im not bringin hate here, im just sick to pay alot of money and loose it bcuz of servers issue and have to refund.
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User
29 August, 2017, 12:41 AM UTC
what a hell is going on ? i can t log in !! and plarium don t doo nothing
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User
29 August, 2017, 12:44 AM UTC

I have the exact same issue, both, this evening and this morning.


I am absolutely sick of Plarium's lack of support for Viking. I have spent almost 10K USD on this game so that they can blame all their issues on my equipment and services. 



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