Lucrative Offer False?

7 Replies
Bad Heart Wolf
20 June, 2017, 1:20 AM UTC

Yesterday my lucrative offer was for $9.99  I believe the gold given was 146k plus a bunch of energy boosts including (1,000) 1k boosts a few hundred of the others, ending with (50) 5k boosts.  I thought it was funny so I talked in clan chat about it and there were also other packs being discussed with the 5k boosts.  this morning I checked and it was still being offered so I bought it... i got everything but my (50) 5k boosts.  If its a glitch, id like to have the last purchase taken away like you have done before and my card credited.  I can purchase the other energy boost set and get more gold and energy as 250k energy is a huge difference in the pack offer.



thank you,

Rev
RevX
UTC +0:00
lmstilgar
20 June, 2017, 9:38 AM UTC

i have this morning the same case of a lucrative offer at 49.99 euros with 100*5000 energy but i don't have this too in my account !!!!

the offer contain 5000*100  2500 *200 1000*500 500*2000 and 100*5000.



thank you to respond me 
UTC +2:00
Ivar Marksman
Administrator
20 June, 2017, 1:31 PM UTC

Dear Jarl,

Please provide us with the following information here so we can investigate the issue:

1. Specify the date and time of the purchase

2. Provide your user ID and game version. To find this information, please go to the Menu and tap the "About the game" button.

3. Attach screenshot of the issue: the payment confirmation of the Offer

Bearer of the highest Knowledge
UTC +3:00
Bad Heart Wolf
20 June, 2017, 5:34 PM UTC
how do I get a screenshot of the payment confirmation? that means I would have had to screenshot my transaction at the time of purchase.... who does that? who screenshots every transaction? the best I can do is give you the date and give a screenshot of my bank account.
RevX
UTC +0:00
Angry Witcher
21 June, 2017, 8:28 AM UTC

I think, he means you should send him a screenshot of the purchase history.

UTC +3:00
Bad Heart Wolf
21 June, 2017, 8:57 AM UTC
i play on the plarium platform, and have never had the option to view a purchase history like with iphone or google play.  all i can do is send a SS of my CC statement
RevX
UTC +0:00
Corgi_Viking
21 June, 2017, 3:01 PM UTC
Bad Heart Wolf said:

i play on the plarium platform, and have never had the option to view a purchase history like with iphone or google play.  all i can do is send a SS of my CC statement
Then send what you have
UTC +3:00
CIM
22 June, 2017, 1:27 PM UTC
I did notice the other day some packs with high energy amounts I never saw before ... highest I ever seen (and bought) was 2K ... but these were higher ... I didn't buy any of them though.
UTC +1:00
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