Lost account. Need help asap please

11 Replies
User
23 May, 2017, 5:45 AM UTC
I play Viking: war of clans through my facebook page, 2 days ago i downloaded app on my phone. When i did this, it started a whole new account. Than it linked the new account over my facebook account. Now my facebook account is lost. I cant log on. I've tired to restore lost account and nothing has worked. I contact Plarium and Viking War of clan through Facebook, They haven't replied. Can someone please help me? Willing to listen to any advice. If this has happened to you, what step have you taken, to get your lost account back?? 
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User
23 May, 2017, 9:30 AM UTC
So do you mean you can't log on FACEBOOK or you can't log on you first facebook game account. It's important, man
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User
23 May, 2017, 9:33 AM UTC
And usually support answers in two or three days so u just need to wait
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User
23 May, 2017, 9:46 AM UTC

Dude you should send to support your city's coordinates (you can ask you clansmens about it or relocate "new city" to you kingdom and check coordinates by yourself). Also, you should send receipts of your game purchases (they should make sure that it's your own account). A few my friends restore they accounts in this way. 

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User
23 May, 2017, 10:22 PM UTC
I cant log onto my first account through facebook via desktop through the web browser. SteelTorin sent ive sent required information they asked of me. All my purchases i had on the account. Total is over 150$ usa. Thank you for the advice
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User
27 June, 2017, 9:46 AM UTC

I am ADAM i was playing for months this Viking War Of Clan.My computer went for under repair now i recover back my computer.I try many times to log to my ADJOE Clan but i fail and it appears to me to start again Viking war of clan.i was ststion in 236 Norrgebu and my clan name was ADJOE

Please help me to recover my Viking i have spend alot of money to upgrade the clan.I dont remember which browser i was using but i am sure the technical team can help me to check as soon as possible.

I need your cooperation on this matter


Thank You
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User
27 June, 2017, 2:40 PM UTC
joea448 said:

I am ADAM i was playing for months this Viking War Of Clan.My computer went for under repair now i recover back my computer.I try many times to log to my ADJOE Clan but i fail and it appears to me to start again Viking war of clan.i was ststion in 236 Norrgebu and my clan name was ADJOE

Please help me to recover my Viking i have spend alot of money to upgrade the clan.I dont remember which browser i was using but i am sure the technical team can help me to check as soon as possible.

I need your cooperation on this matter


Thank You
Hi Adam. You need to write to the support. They will help you
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User
20 September, 2017, 5:16 PM UTC

Hello everybody, I lost my town, how could to get in again to my town, I just play the game without logging at any account, just started to play the game, but now I change of iPhone and I made a back up in iTunes of all my things in my Pc but before that I got the back up again from my iTunes from Pc and install the game and so, but now the game start at the bigining again!! How could to get at my old town? Did you understand me? My first language is Spanish thanks! 

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User
21 September, 2017, 9:42 AM UTC

JulioPineda said:


Hello everybody, I lost my town, how could to get in again to my town, I just play the game without logging at any account, just started to play the game, but now I change of iPhone and I made a back up in iTunes of all my things in my Pc but before that I got the back up again from my iTunes from Pc and install the game and so, but now the game start at the bigining again!! How could to get at my old town? Did you understand me? My first language is Spanish thanks! 

Don't panic. Do you remember your kingdom and town coordinates on a map? Do you have a sync game with facebook?

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User
26 November, 2017, 7:28 PM UTC
I got a new phone and lost my acount..i have alot ofmoney in this game how do i get it bac 
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User
18 February, 2018, 6:27 PM UTC
I have noticed similar complaints as mine would be.  I had an account and spent money than after logging off and coming back to it later in the evening it was forcing me to build a entire new base etc.  It lost all of my efforts and money spent.  I'm not feeling to confident in this site or its syncing interface.  I have reached out to support in efforts to figure out what has happened or at least get refunded
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xyz
User
19 February, 2018, 3:31 AM UTC

I lost my first game in much the same manner  as other s have.

I too didn't realise that I was being prompted to start another game, and was not being connected to the one I had left.

There ought to warnings that suggest you make a note of everything connected  to the game you are playing before you log off, or disconnect at the end of the first session,  so you can  reconnect with it later, or  easily restore it, for any technical reason that occurs 

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