Webgl memory

22 Replies
rvillas
27 February, 2017, 8:00 AM UTC

Hi


Playing the game on chrome (facebook) or Facebook gameroom, gives me a lot of webgl out of memory erros.

For example, checking the reinforcments that arrived or left.


I'm a computer tech and the computer is strong enough. (i7, 256 GbSSD, 16Gb RAM). It's common to see the app using 800~900Mb of memory in the main instance and 10% of that in the secondary instance (Cefsharp.(...))


This is more noticeable after the last update



UTC +8:00
Bags31416
28 February, 2017, 1:12 PM UTC

Full text of error message I get. Most often occurs with a "server connection" error screen telling me to restart and call technical support. It is clear that there is a loss of connection with server, since the browser client locks up (not PC, just Chrome application, I can even start another instance and go browse, just Vikings running on Chrome stops) with the following message:


'An embedded page at gp1.wac.edgecastcdn.net says:

Out of memory. If you are the developer of this content, try allocating more

memory to your WebGL build with the WebGL player settings'


UTC +5:00
porhq
28 February, 2017, 3:45 PM UTC
I'm getting the same message.  I'm not linked to facebook just playing it on my chrome browser. 
UTC +8:00
marco
28 February, 2017, 5:27 PM UTC
Same bug with Opera on Linux. It seems it is a dev problem for the desktop version...
UTC +1:00
munchkin280264
1 March, 2017, 3:29 PM UTC
Same bug with Firefox
UTC +5:00
bad_angel
16 March, 2017, 10:30 PM UTC
same bug on the basic win10 browser microsoft edge. eventually screen goes dark or crashes. tried this on multiple comps and laptops, all give same issue, except the win7 comp
UTC +9:00
chain99
21 March, 2017, 8:00 PM UTC
Same problem, crashes multiple times a day with the aforementioned message W10+Chrome
UTC +1:00
rockstomp
23 March, 2017, 11:10 PM UTC
Having the same problem has become far worse after patch this morning i am constantly being Dc'd w10 chrome
UTC +10:00
chain99
24 March, 2017, 8:45 AM UTC
Same here... and no response from Plarium on this thread, be it for more information or stating they are working on a fix.... disappointed.
UTC +1:00
slasher4
25 March, 2017, 12:32 PM UTC
on chrome type about:flags find webgl2.0 and change the options to "on" then restart chrome should be good. 
Polacy nie gęsi i swój język mają.
UTC +0:00
ralpgalland
29 March, 2017, 12:48 PM UTC

I get this on Firefox too.

Have not found any workarounds.
UTC +8:00
cfrtwinch
31 March, 2017, 5:29 AM UTC
started the game yesterday. was working fine then chat started to go wrong so refreshed and then got the webgl error. tried palemoon cometbird firefox edge and safari. all doing the same. with chat i could see ppl posting but not what they were saying unless it was a smiley. seems the text was the same colour as the background. So could only see the crowns and smilies as they were a diff colour.
UTC +0:00
chain99
1 April, 2017, 9:28 AM UTC

Been playing the game for about a month now and this s till not fixed. The workaround posted by slasher4 increases the time between crashes, but the game still crashes with the WebGL error. Tried FF, Chrome and Chrome Canary. 


The thing that worries me the most is that there is no response from development on the issue. They either cannot replicate the issue, in which case I expect them to come up with some logging request for troubleshooting or they simply do not read the forum....


Anyway, if this is not adressed I am seriously considering looking elsewhere...
UTC +1:00
benson-maxey
9 June, 2017, 9:59 AM UTC
I have been a playing for over a month. No problems on most browsers. Suddenly on Firefox (Windows 10) I get I have no Webgl. And I have to install firefox. When I am on firefox. I googled for help. Did check my Webgl. All fine. Log out.. restart. Come on.. gets into game. Play for about 10 mins (If lucky). Before I am booted out again with the same message. Is it my laptop or is everyone getting this problem. ?
UTC +7:00
Myrdin
23 June, 2017, 7:29 PM UTC
I'm new in this game. Get the same message every time since the first start of the game. Seems to be a game bug. No problems with other games yet. Is there any solution, how to solve this problem? Otherwise I can't play it...
UTC +7:00
sirrobinz123
23 July, 2017, 12:08 AM UTC

Have same problem.  Tried different browsers, same problem: 


Out of memory. If you are the developer of this content, try allocating more


memory to your WebGL build with the WebGL player settings'


This is very annoying. No problem on any other game. Got 24GB memory on windows 10 (64 bit). This is def. a problem with game client,


Fix this or tell us what is going on devs !! 



UTC +7:00
m.o.s.e.s
25 July, 2017, 7:54 AM UTC

so how can we fix this. 




Looks like plarium DONT CARE ABOUT us.
UTC +7:00
jromartell
1 August, 2017, 2:15 PM UTC
this looser all them just want our money and do not patch this issue
UTC +8:00
orkmasteruh
1 August, 2017, 8:32 PM UTC

WebGL is common issue with browser games. It can be minimized with the correct optimization, so I hope Plarium will do something in future. In the meantime, you can solve it by following the steps below. You basically need to increase the memory cache of your browser. After following these steps either the issue will be completely fixed or at least you will receive webgl error less frequently;



xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Internet Explorer.

Open Internet Explorer

Click Tool icon (Gear icon upper right of the browser)

Now Select Internet Option

Below in Browsing History and click on Setting

Now a window will appear

In Temporary Internet Files select automatically and write the size of memory you want to allocate at least 256 (1= 1MB) or more if you have lots of free storage.

Click OK and save your changes then click OK/Apply again to close the windows.



xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Mozilla Firefox.

Open Firefox

Click on Tools >> Options >> Advanced

In “Cache Web Content” select “Override automatic cache management.”

write the size of memory you want to allocate at least 256(1=1MB)

Now click on OK to save the setting



xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Google Chrome

Right Click on the Google Chrome icon in desktop

Select properties

Properties >> Shortcut Tab

Below find Target and click inside the box

Now press “End” key on the keyboard and give space before entering the given code below.

Now copy and paste this at the end: -disk-cache-size-1000000

Click OK to save the setting.

UTC +8:00
texascharlie69
2 August, 2017, 3:34 AM UTC

Thanks for the above correction for this error.. I used it and adjusted to 560 memory.. unfortunately it only extended the time between error messages.  I had two strange things happen today. First I started hitting an Uber and after only a few hits (doppelganger active) I received the error that my memory was full and second (but before the error started) I found that someone had accessed my account and used it to activate the doppelganger and  attack several towns.


I have of course changed my password and it looks like other than changing the gear I was wearing, making about 20 beneficial attacks and starting the doppelganger (which of course I was saving) nothing negative can be seen that was done to the account.


But this of course begs the question was the error and the unauthorized access to my account connected in some way?


The fix above worked to extend the memory available but not the end result which is an error message telling me that if I'm the developer that I need to increase my memory available for programming.
UTC +6:00
1720321 users registered; 42389 topics; 270627 posts; our newest member:Commander #2680619