where have all the energy packs gone?

54 Replies
rockspictures
10 November, 2017, 1:44 AM UTC

We will see how long this post lasts.  This was Plarium's response about the lack of Hero energy packs:


Dear Jarl,

Thank you for сontacting Plarium Support Team.

Package system is designed by our specialists. It has various aspects that are in progress to help save the game balance, and prevent the gap between f2p and paid players to widen. There are automatic price/content adjustments depending on players' in-game activities. Some players are offered such lucrative packs as a special one to set off their interest towards the game, thus making the Kingdom more active and alive. There is no need to worry, for you can soon find other special offers that you'll certainly like. Because this is an automatic process, unfortunately, we cannot tell you the exact time of the adjustments and we cannot alter the system manually.

Please also note that if you bought a package, it will take some time before the same package appears as an offer again.

If you have other questions, please do not hesitate to contact us.

Best regards,

Your Plarium Support Team


Yakone
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Man2Hell
10 November, 2017, 6:52 PM UTC

no energy pack offer for over 4 weeks now 

what do I want with a game that deprives me of important content?

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xyz
10 November, 2017, 11:13 PM UTC

rockspictures said:


We will see how long this post lasts.  This was Plarium's response about the lack of Hero energy packs:


Dear Jarl,

Thank you for сontacting Plarium Support Team.

Package system is designed by our specialists. It has various aspects that are in progress to help save the game balance, and prevent the gap between f2p and paid players to widen. There are automatic price/content adjustments depending on players' in-game activities. Some players are offered such lucrative packs as a special one to set off their interest towards the game, thus making the Kingdom more active and alive. There is no need to worry, for you can soon find other special offers that you'll certainly like. Because this is an automatic process, unfortunately, we cannot tell you the exact time of the adjustments and we cannot alter the system manually.

Please also note that if you bought a package, it will take some time before the same package appears as an offer again.

If you have other questions, please do not hesitate to contact us.

Best regards,

Your Plarium Support Team


Yakone

The first line  you wrote would suggest that you may have posted on the other page about this topic, the one which mysteriously disappeared and was mentioned at the top of page one here.

Thanks for contacting support and posting there interesting response here .

They seem to be saying we put the prices up, or withdraw offers  to deter those that buy them, from repeat buying .in order to maintain the gap between  buyer  and non buyer. steady, but offer  cheap deals to those that haven't bought them in order to encourage them to do so , and join the merry go round.

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rockspictures
11 November, 2017, 1:04 AM UTC

Not only that, I cannot buy a second builder or prophet.  I bought one of the double packs but only receive one.   In a few days I will be down to one of each.  This is sad because there are many players stronger than me in the realm.  Top player has 3.2 bil in influence.


Yakone
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khunterj
11 November, 2017, 2:02 PM UTC

Hello,


and again this bad offer for energy. IT SUCKKSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!

I need energy but I never will buy this bad offer again and get than after 1 or 2 days a better offer for energy. This happen in the past!


Since 5 weeks again and again came the the same offers no change in amount and price. An other jarl from us had the same with other offers always the same. And he had buy over 3 month nothing.


Plarium you should check your system there must be something wrong!!!

I ask again do you not need my money??????

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rockspictures
12 November, 2017, 9:06 PM UTC

The answer from Plarium doesn't sound legit.  The game stays in business by selling products, by refusing to sell a certain product only hurts their bottom line.


I have played other games like this and have seen this type of response.  This sounds like their store has been hacked.  They have made a few items available but expect this to continue until they have found a way to block it.  DOA and Imperia Online suffered the same fate.
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Ivar Marksman
Administrator
13 November, 2017, 8:09 AM UTC

Dear Jarls,


This issue has been forwarded to our technicians for further investigation. We will contact you if we need any additional information. Thank you for your understanding.


Best regards,

Your Plarium Support Team

Bearer of the highest Knowledge
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xyz
13 November, 2017, 11:44 AM UTC

WOW


We got an official response here.


Thanks for that.


Lets hope it is a bug and that shouldn't be happening.

If they did  change something deliberately ,or accidentally, and its undone, then maybe we can return to an important feature of the game, killing invaders, as efficiently and cost effectively,  as we believe we could previously.

One thing is certain,assuming one had sole access to a particular Uber,there' s little chance of killing it, in its brief appearance window, without access to a lot of energy,


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xyz
13 November, 2017, 1:05 PM UTC

rockspictures said:


Not only that, I cannot buy a second builder or prophet.  I bought one of the double packs but only receive one.   In a few days I will be down to one of each.  This is sad because there are many players stronger than me in the realm.  Top player has 3.2 bil in influence.


Yakone

If you have purchased something , and believe it was not sent ,then raise the issue with game support.



Though many of us share your frustration over the apparent shortage of the things we want to buy.the fact that you cannot buy something you want, and cannot catch up is not strictly accurate

The top player is already ahead, and  so could also buy packs to keep this position.


If the game was completely free to play, and everyone started playing at the same time, on the same day,it would come down to two things.

#1.Skill.

#2.Time you can spend playing the game 

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Henry-Z
13 November, 2017, 4:48 PM UTC
Ivar Marksman said:

Dear Jarls,


This issue has been forwarded to our technicians for further investigation. We will contact you if we need any additional information. Thank you for your understanding.


Best regards,

Your Plarium Support Team


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otb
15 November, 2017, 7:50 AM UTC

same no energy packs 

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heineken dark
15 November, 2017, 8:54 AM UTC

Well over a month now..... and I am slowly losing patience and interest for this game.

There must be some other games for me to play out there, right?
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eric.bjurling
15 November, 2017, 10:37 AM UTC
Same here. I used to get them a few times a week and bought at least one each week. Its been two months now and during this time Ive been offered it ONCE. And it had 400k energy. This is a disaster, is anything being done or should I uninstall? Losing patience and faith of plarium doing anything. I cant play under these circumstances. 
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khunterj
15 November, 2017, 11:59 AM UTC

Hello,


and again the same bad offer for energy


plarium your system going wrong

do something now


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Ivar Marksman
Administrator
17 November, 2017, 7:56 AM UTC

Dear, Heineken dark, Khunterj, Eric.Bjurling, Xyz, Man2Hell, Rockspictures, Jactac, Iivinginfaith, Pinilk!


We carried out a number of steps to resolve the situation. Is this issue still affecting you? If so, could you please send us more details with a full description of the issue and screenshots here. Thank you for your feedback, it is very important to us. Enjoy the game!

Best regards,
Your Plarium Support Team








Bearer of the highest Knowledge
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heineken dark
17 November, 2017, 10:01 AM UTC

Hi,

after more than a month I received an energy pack offer today. Thank you.

I just hope this problem is really solved.

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khunterj
18 November, 2017, 11:47 AM UTC

Hello,


IVAR MARKSMAN,


I sent the images about the energy and some more weeks ago to the support. And more emails that the problem is still there.

All what I get was allways, the system will make the offers, you will get soon better offers and .......

The system will give offers that it  save the game balance! Your support answer!!!!

OF COURSE

I have 98 million influence, play since march. Buy about 60-70EUR. When I see other jarls in my kingdom or in other kingdom I am nothing with this influence!

If the other jarls (some in newer kingdoms) with 10, 30 or more factor influence not spend hundred or thousand of money with the offers that I get it could not be possible!

They must get much better offers or they have other things to get more gold!!

That is you balance????????



Today I get again bad offers and the other jarl much better. NOTHING CHANGE!!!!!!

AND AGAIN I NEVER HAD THIS BAD AND NOT CHANGING OFFERS IN AMOUNT AND PRICE SINCE I PLAY!!!!!

The other jarl had the same with good offers but not change since 6 wweks too.



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Khahan
18 November, 2017, 4:35 PM UTC
I run 2 accounts and they both get different offers. On the one account set up to kill invaders and farm I stopped getting energy packs for about 2 weeks. Then 2 days ago I had the energy pack offer and have had it  1 other time since then.  On my other account I have the energy pack offer almost every day.   Random is as random does.  Kind of sucks though when they can't get an algorithm that sees which account will gladly pay for and use energy and give the pack to that one.
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khunterj
21 November, 2017, 9:06 AM UTC

Hi,


and again the same very bad energy offer. Over 6 weeks!

IT IS A JOKEEEEE.

The other offers that I get are similar the same. ALL ARE SO BAD.

I can not help my clan with intruders! THANKSSSSS


From the support only the same, it will change soon

I feel like I'm being tricked.

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m.o.s.e.s
22 November, 2017, 9:17 AM UTC

its like allways.


Vikings is a cashcow and now as they have a new owner they drain that money train till it brakes.


we used to get offers in the range of 200.000 - 300.000% regularly now we are down to 20.000-80.000% and once a week i get a shitty pack of 250.000% which is mostly related to bad ass t6 in wont use or rss i dont need.


so  thx plarium u saved me lots of money i can spend an better stuff then YOUR GAME




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