Help

4 Replies
slarnder2912
25 August, 2017, 2:46 PM UTC

Help ! My laptop just died ...and I tried to log in on mobile but it only accepts accounts linked to Facebook and Google play ...and mine is registered with neither ... There is no way to put my username and password from the laptop and log in on mobile ... What can I do ? Any ideas ? 

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duneatick
25 August, 2017, 4:34 PM UTC
Were you using plarium.com to log in on your laptop?
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slarnder2912
25 August, 2017, 4:54 PM UTC

Yes I always played in My browser on my laptop .  But if I try logging in on mobile browser it does not bring my account up...and as I said if I log on thru the app I just installed then it only has Facebook and Google play linked accounts ....and mine is neither lol


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duneatick
25 August, 2017, 8:10 PM UTC
If you go to Plarium.com and click the "log in" button at the top you aren't able to get to your account? My only suggestion would be try a different browser or clear the cashe on your current browser.
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orkmasteruh
25 August, 2017, 8:18 PM UTC
You can't restore your Plarium.com account on a mobile device. Synchronization only allows you to play the game on Facebook.com and mobile device at the same time. However, if you created your account on Plarium.com, you can only play the game with that account on Plarium.com
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