game reset on login

1 Reply
User
6 December, 2018, 8:57 AM UTC
i just got booted off game and logged back in, it asked me to renew privacy policy and then my game was lost, it was trying to start me at lvl 0 again, with the same login that I was lvl 40. is there a way to restore my game. I am not going to do this all over again.  
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User
6 December, 2018, 3:34 PM UTC

I am assuming that you have played long enough to know how to log in and out, but are you certain you did it properly and not accidentally use the start a new game link?

If something has gone wrong and you have all your old details  they should be able to get your old game back.

If you havent cleared out your old history you may be able to use one of the old links to reconnect.

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