All Categories

Purchase not recived

Purchase not recived

Search
Jul 17, 2018, 04:0207/17/18
0

Purchase not recived

I made 2 purchases and was charged but didn't receive it. 
Views
2k
Comments
2
Comments
Jul 17, 2018, 06:1807/17/18
01/11/17
4649

Awaxx817 said:


I made 2 purchases and was charged but didn't receive it. 

Hello, AWAXX817!

We are sorry that you have encountered this situation. Google Play Services are currently experiencing some issues. Google Play specialists are working to resolve it.

Please follow the link below to contact Google Play support:

https://support.google.com/googleplay/answer/7100415?hl=en

We hope that this situation will be resolved soon.

Thank you for your understanding.

Jul 17, 2018, 14:1007/17/18
01/11/17
4649

Dear, AWAXX817

If you are still experiencing any issues with purchases, please, сontact the official channel of support by this email games.support@plarium.com, adding:

  • Your game ID;
  • Screenshot of the Google Play Store receipt;
  • Name of the purchased offer or an approximate set of game values.

Have a nice day!

The topic is locked. You cannot post comments.