Incomplete Bank Purchase

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Incomplete Bank Purchase

Deleted

Aug 14, 2017, 23:5208/14/17

Incomplete Bank Purchase

I have just bought the latest bank package & only received gold and task refreshers. Not happy. Ticket started. Please sort it out or I shall be forced to ask for a refund from Paypal.

Comments

Unknown_Ranger52

Aug 15, 2017, 07:1908/15/17

03/02/17

106

Hi, mate. Did you get an answer from support? I remember, my clansmate was in this case. After the request for support he got all package. Don't worry.

Ivar MarksmanAdmin

Aug 15, 2017, 13:0208/15/17

01/11/17

4649

Dear PENDLESOFT,

Please provide us with the following information here so we can investigate the issue:

1. Specify the date and time of the purchase

2. Provide your user ID and game version. To find this information, please go to the Menu and tap the "About the game" button.

3. Attach screenshot of the issue: the payment confirmation of the Offer

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