WebGL Problem

3 Replies
ev4si0n
14 July, 2017, 9:05 PM UTC

Hello,


I have been trying to get 1 of my computers to play Vikings war of clans either though the Facebook Gameroom app and your own Plarium Games App and both give me problems.


Both apps are telling me that I need a WEBGL enabled browser. I have Chrome, Firefox, and Internet explorer installed and fully updated to the newest releases yet the problem is still there.


I am running on a fully upgraded windows 7 64bit machine

This is the screen i am taken to after clicking PLAY in facebook gameroom


Here is the message I receive from your own app and you can clearly see on the task bar that firefox is already installed...



I have been struggling with this for a few days now and I can not figure out what the issue is... I have tried every possible "workaround" people have suggested for other issues like installing adobe flash player for opera/chromium, installing unity web player, enabling WEbGL in each browsers settings, clearing cache, uninstalling both programs, rebooting and reinstalling, have made sure .net framework 4 is installed, I am running out of things to try.... I have not been able to find any info on the problem I am having.


What I find extremely odd is that Stormfall Age of war loads perfectly fine in Facebook Gameroom, have not tried it in the Plarium app yet, but Vikings war of clans will not....


Any help will be greatly appreciated.


Thank you,

UTC +7:00
SteelTorin
17 July, 2017, 12:16 PM UTC

Hey, dude! Did you try to update you soft as advised in this article? https://plarium.com/forum/en/vikings-war-of-clans/bug-reports/39287_-issues-with-loading-the-game-on-plarium-com/

 
UTC +3:00
ev4si0n
19 July, 2017, 2:06 AM UTC

SteelTorin said:


Hey, dude! Did you try to update you soft as advised in this article? https://plarium.com/forum/en/vikings-war-of-clans/bug-reports/39287_-issues-with-loading-the-game-on-plarium-com/

 

Thank you for the recommendation, but I did try all that already...


I have fixed my issue, this computer is a bit older, its a  Dell optiplex 360, and the built in video card was the issue. Upgraded to a Nvidia GeForce GT730 and all is good now. 
UTC +7:00
SteelTorin
19 July, 2017, 11:45 AM UTC

I got it. It's good that everything is okay now.

UTC +3:00
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